Project Coordinator, Implementations

1 week ago

Toronto, Canada QHR Technologies Inc Full time

**Position Summary**:
The Project Coordinator, Implementations is responsible for coordinating multiple implementation projects with a focus, but not limited to, our current clients Accuro data migration needs. The primary accountability of this role is to ensure a smooth data transition for our clients through a high level of coordination, communication, and transition.

**Competencies Critical for Success**:

- Problem Solver - Natural energy and passion for recommendations with a demonstrated ability to distil complex issues to their essence and articulate a compelling case in resolving process issues that impact our customers.
- Solution-oriented Thinker - Ability to understand and work within organizational parameters, but be able to think creatively and “outside the box” in finding opportunities to resolve internal process related issues.
- Results-oriented - Communicates clearly, drives accountability for results and demonstrates behavior that is consistent with the organizational values.
- Strong Interpersonal Skills - A highly collaborative leader who is able to quickly establish credibility at all levels of the organization, demonstrating a high level of intellect, polish, maturity, confidence and humility along with strong communication
- Insert relevant competency list with descriptions (minimum 2, no more than 5)

**Primary Responsibilities**:

- Day to day management of implementation activities and tasks
- Coordination of Implementation project resources
- Accurate and timely project documentation in Salesforce
- Issue escalation and resolution
- Responsible for ensuring client expectations are met with a high degree of quality.
- High degree of inter and intra -departmental communication, including Data, Client Services, and Finance
- Be a primary contributor to the continual development and improvement of implementations’ process and delivery.

**Additional Duties and Expectations**:

- Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace,
- Contribute to the organization’s positive image both internally and externally,
- Perform other duties consistent with the position, as reasonably directed by your manager.

**Qualifications, Education and Experience Requirements**:

- University degree or equivalent work experience
- Excellent communication skills (both written and oral)
- A self-motivated team member who can accomplish their tasks & goals without extensive supervision.
- Ability to work both independently and cohesively in a remote team environment
- Strong computer skills (proficiency in keyboarding skills and Microsoft Word & outlook). Salesforce experience is preferred but not required.
- Excellent interpersonal and organizational skills including excellent customer relationship management skills.
- Ability to take initiatives in tasks showing good judgment in routine decisions
- Clinical healthcare experience and/or experience with Accuro an asset

**Compensation and Logistics**:

- Base salary, variable bonus established at the corporate level, competitive benefits package
- Full-time, permanent
- No travel required

QHR is a dynamic, high-growth Canadian technology company and division of Loblaw Companies Limited. Our mission is to unite Canadian Healthcare, connecting Providers and their Patients to information and each ot

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