Manager, Business Intelligence and Information
3 weeks ago
**Come Work with Us**
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
**Job Title**
Manager, Business Intelligence and Information Management
**What is the opportunity?**
RBC Regional Banking Support’s **Retail Data Infrastructure Management **is hiring a Manager, Business Intelligence & Information Management role that will support strategic reporting and visual insights for Retail Banking by successfully managing the implementation of changes to the ETL system processes and enablement of data pipeline job executions, enforcing proper data management governance, and maintaining the data infrastructure components and tools.
The incumbent plays a critical role in driving and enabling strategic, timely, and accurate insights to business partners and senior leaders in Retail Banking, leveraging business knowledge, strong collaboration with key technology partners and enforcement of sound governance practices to maintain the integrity of and to protect our data assets.
**What will you do?**
- Leads the scheduling, implementation and deployment of ETL jobs, support of BI tools and management of infrastructure components of Retail Reporting Team that underpins our delivery of business metrics and field reports.
- Responsible for development & production of metrics and reports that provide insight into the health of the infrastructure component.
- Support strategic initiatives to modernize and improve use of BI tools to maximize business values and processing efficiency.
- Conduct thorough investigations, identify cause of any production issues and resolve them.
- Monitors, tests, analyzes, actions and communicates all system upgrades and migration to ensure full functionality and no business impacts.
- Identify gaps in existing governance model and lead its change management with manager support.
- Supports business partners and stakeholders by successfully transforming data into useful, relevant information, and by leveraging sound business knowledge, additional sources of information, and resources to deliver insight to our internal clients.
**What do you need to succeed?**
**Must-have**:
- Degree in Computer Science, Mathematics/Statistics, Engineering, related field or equivalent related experience.
- Demonstrated ETL and big data modeling capabilities, with programming experience in large databases/datasets and using SAS, SQL Server and Teradata SQL Assistant.
- Experience in statistical methods, strong data profiling, cleaning, and mining.
- Proficient in SQL extracts in order to investigate data from data warehouse and other sources (flat files) for investigation/analysis purposes.
- Ability to perform complex data analysis on large volumes of data and present findings to senior leaders in order to inform of strategic decisions.
- Proven quantitative analytical (including data knowledge, data discovery, data aggregation and summarization) and problem solving skills.
- UNIX knowledge (i.e. submit process, create logs, store data, file systems and access management).
- Advanced in developing reports using Tableau.
- Expert technical documentation skills and the ability to effectively communicate, verbally and in writing, technical concepts to a non-technical audience.
**Nice to have**:
- Financial Services Industry/Business Financial Services knowledge
- Experience in developing performance metrics/reports
- Programming/coding skills in Python, Snowflake and Hadoop (HIVE)
- Experience with Tableau Security and Tableau Server Administration.
**What’s in it for you?**
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and take on progressively greater accountabilities
**Job Summary**
**Address**:
TORONTO, Ontario, Canada
**City**:
CAN-ON-TORONTO
**Country**:
Canada
**Work hours/week**:
37.5
**Employment Type**:
Full time
**Platform**:
Personal and Commercial Banking
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2023-03-17
**Applica
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