E-commerce Order Associate

6 months ago


Mississauga, Canada Supramatic Inc. - Espresso Planet Full time

**About Supramatic Inc.**:
We import Commercial and Home Use Espresso Machines and other Coffee related equipment.

We have an immediate opening for a **permanent full-time** Order Desk, Processing, Picker, Packer and Warehouse Associate to support our fast growing E-Commerce operations, selling coffee and espresso related merchandise.

**Responsibilities**:

- Processing online and phone orders and returns
- Ensuring orders are entered accurately and in a timely manner
- Picking, packing and shipping products
- Shipping and Receiving
- Following up on orders, back orders, inventory levels
- Communicating with freight forwarders and courier companies
- Warehousing and Inventory logistics
- Assisting the Sales team in a variety of duties

**Requirements**:

- Experience in an order processing, entry, inside sales, retail, and customer service environment
- Must be able to lift up to 50 lbs occasionally
- Effective problem-solving skills, deadline-oriented, and ability to multi-task
- Ability to work unsupervised and be self-motivated with high level of initiative
- Must be able to maintain accuracy and detail oriented
- Excellent interpersonal and follow-up skills

**Benefits and why to work with us**:

- Our progressive environment offers competitive wages
- Discounts for you and your family on all products and merchandise we sell.
- Our friendly and dynamic team will make you feel at home

**Salary**: $18.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Overtime pay
- Retention bonus

**Experience**:

- Order Processing: 1 year (preferred)

Work Location: In person


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