Personal Insurance Account Manager

6 months ago


North Bay, Canada North Bay Insurance Brokers Full time

_**We’re seeking the unique, the extraordinary, and the driven.**_

Shatter your perception of a traditional insurance brokerage. We’re looking for skilled career individuals with their RIBO License to join our organization where you’ll connect with a unique and welcoming team. In return, we’ll provide you with the training and tools to succeed, including some of the most advanced technology in the business. We’ll support your personal and professional development and generously reward your success.

We currently have an immediate need for a Personal Insurance Account Managers (CSR). You will work in our GROWING Personal Lines department and will service our current clients with all their insurance needs.
- Servicing an book of personal lines clients
- Providing professional and efficient customer service to all customers
- Advising clients on changes, claims, renewals, and all issues affecting their policies
- Use Insurance Company Portals to process client changes
- Re-marketing policies as required
- Ensures quality and productivity objectives are met.
- Processes call backs, submissions and mail in a timely manner.
- Accountable for providing a high level of service to our potential clients.
- Promotes company features and benefits as part of ongoing portfolio reviews.
- Promotes client loyalty through attention to detail and relationship-building.

**Requirements**:

- RIBO License - A must (or willing to convert OTL to RIBO)
- 3-5 years experience working a Personal Lines Insurance role (CSR)
- Exceptional customer service skills
- Strong written and verbal communication skills
- Team orientation with strong interpersonal skills

**Benefits**

Employee (Single) Benefits are included

Pension Plan

Vacation Days

Sick Days

Education Reimbursements

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Insurance: 1 year (required)

Licence/Certification:

- RIBO License (required)

Work Location: In person



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