Team Lead, Client Experience

6 days ago


Tsawwassen, Canada Sephora Full time

**Job ID**: 242916
**Store Name/Number**: BC-Tsawwassen Mills (1630)
**Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.

**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$21.75 - CAD$25.40. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.



  • Tsawwassen, Canada Sephora Full time

    **Job ID**: 242920 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location....


  • Tsawwassen, Canada Sephora Full time

    **Job ID**: 242718 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all...

  • Team Lead

    3 weeks ago


    Tsawwassen, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Fishing Team Lead

    3 weeks ago


    Tsawwassen, Canada Bass Pro Shops Canada Full time

    **Summary**: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. **Responsibilities**: - Provide supervision and leadership to the team members of the department, in partnership with the manager - Delegate tasks and work assignment to team members by giving...

  • Receiving Team Lead

    1 week ago


    Tsawwassen, Canada Bass Pro Shops Full time

    Pay Range: $19.40 - $24.90 **Summary**: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. **Responsibilities**: - Provide supervision and leadership to the team members of the department, in partnership with the manager - Delegate tasks and work assignment...

  • Fishing Team Lead

    2 days ago


    Tsawwassen, Canada Bass Pro Shops Full time

    Pay Range: - Summary: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. Responsibilities: Provide supervision and leadership to the team members of the department, in partnership with the manager Delegate tasks and work assignment to team members by giving...

  • Fishing Team Lead

    1 month ago


    Tsawwassen, Canada Bass Pro Shops Full time

    **Summary**: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. **Responsibilities**: - Provide supervision and leadership to the team members of the department, in partnership with the manager - Delegate tasks and work assignment to team members by giving...

  • Team Lead

    2 months ago


    Tsawwassen FirstNation, Canada Roots Full time

    WHAT WE'RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...


  • Tsawwassen, Canada Laura Canada Full time

    **Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Part Time Team Lead

    3 weeks ago


    Tsawwassen, Canada Roots Full time

    **What we are Made of** At Root you are a part of something bigger than yourself. It’s not a job. Like our brand, it’s a lifestyle. We take our work seriously, but not ourselves. We have a small business feel, with a big business aspirations. Just like our leather factory, we are rooted in our Canadian heritage, and like our iconic sweats, we create a...


  • Tsawwassen, Canada Laura Canada Full time

    Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian...

  • Part Time Team Lead

    3 weeks ago


    Tsawwassen, Canada Clarks Full time

    Clarks is looking for a Part Time Team Lead to join the team! **Benefits**: **Clarks offers a competitive benefits package. We offer**: Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA Earned sick leave as applicable to local state laws Employee discount on all Clarks products. Clarks offers a monthly...

  • Atv Sales Team Lead

    3 weeks ago


    Tsawwassen, Canada Bass Pro Shops Full time

    **Summary**: Reporting to the Group Sales Manager (GSM) - Marine, the Lead ATV Sales Outfitter oversees department operations in partnership with the GSM and performs various selling and customer service activities to assist ATV and boat customers in making informed buying decisions. **Responsibilities**: - Supports a strong commitment to world class...

  • Atv Sales Team Lead

    2 weeks ago


    Tsawwassen, Canada Bass Pro Shops Full time

    Summary:Reporting to the Group Sales Manager (GSM) - Marine, the Lead ATV Sales Outfitter oversees department operations in partnership with the GSM and performs various selling and customer service activities to assist ATV and boat customers in making informed buying decisions.Responsibilities: Supports a strong commitment to world class customer service...

  • Operations Lead

    6 days ago


    Tsawwassen, Canada Sephora Full time

    **Job ID**: 242915 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular - ** Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This...


  • Tsawwassen, BC, Canada Bass Pro Shops Full time

    Pay Range: -Summary:Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.Responsibilities:Provide supervision and leadership to the team members of the department, in partnership with the managerDelegate tasks and work assignment to team members by giving clear...


  • Tsawwassen, BC, Canada Bass Pro Shops Full time

    Pay Range: -Summary:Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.Responsibilities:Provide supervision and leadership to the team members of the department, in partnership with the managerDelegate tasks and work assignment to team members by giving clear...


  • Tsawwassen, Canada Unitech Construction Management Ltd. Full time

    **Who we are**: Based in Tsawwassen since 1988 our Pure Construction Management business has grown to encompass projects valued from $1 million to $100 million. With an annual construction volume of $150 million we typically have 20 to 30 projects in various stages of construction with a total construction value of $500 million in progress and a similar...

  • Full Time Team Leader

    1 month ago


    Tsawwassen, Canada Roots Full time

    **WHO WE ARE**: Roots unites the best of cabin and city through unmistakable style built with uncompromising comfort and quality **OUR VISION**: **To inspire the world to experience everyday adventures with comfort and style** At Roots you are a part of something bigger than yourself. It’s not a job. Like our brand, it’s a lifestyle. We take our work...


  • Tsawwassen, Canada Roots Full time

    **WHO WE ARE**: Roots unites the best of cabin and city through unmistakable style built with uncompromising comfort and quality **OUR VISION**: **To inspire the world to experience everyday adventures with comfort and style** At Roots you are a part of something bigger than yourself. It’s not a job. Like our brand, it’s a lifestyle. We take our work...