Manager, Client Services

5 months ago

Tsawwassen, Canada Sephora Full time

**Job ID**: 242718
**Store Name/Number**: BC-Tsawwassen Mills (1630)
**Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

- ** Training & Development. **Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
- ** Passionate about Clients. **Ensure the timely response to all client feedback for the store. Action all client
- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
- ** Entrepreneurial Spirit. **Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
- ** Employee Engagement. **Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

**We’d love to hear from you if**
- You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have exceptional leadership and influential skills.
- You have proven ability to lead and build top performing teams.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

The compensation ranges between CAD$53,200 - CAD$66,500. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

  • Team Lead, Client Services

    5 months ago

    Tsawwassen, Canada Sephora Full time

    **Job ID**: 242920 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location....

  • Team Lead, Client Experience

    5 months ago

    Tsawwassen, Canada Sephora Full time

    **Job ID**: 242916 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....

  • Site Procurement Manager

    5 months ago

    Tsawwassen, Canada Amazon Canada Fulfillment Services, ULC Full time

    1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - 1+ years of employee and performance management experience - 3+ years of supply chain experience - 3+ years of supply chain operations experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Experience with supplier or vendor...

  • Area Manager

    5 months ago

    Tsawwassen, Canada Amazon Canada Fulfillment Services, ULC. Full time

    2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated,...

  • Wireless Sales Representative

    3 weeks ago

    Tsawwassen, Canada OSL Retail Services Full time

    OverviewMobile Device Specialist | Full-Time | OSL Retail ServicesOSL Retail Services is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic individuals who work together to deliver incredible results. Our team is passionate about recognizing and celebrating each other's milestones. We support those around...

  • Wireless Sales Associate

    2 weeks ago

    Tsawwassen, Canada OSL Retail Services Full time

    OverviewRetail Wireless Specialist - Sales and SupportOSL Retail Services is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic individuals who work together to deliver incredible results. Our team is passionate about success and recognizes and celebrates each other's milestones. We support those around us...

  • Laundry Service Manager

    5 months ago

    Tsawwassen, Canada New Stitch Tailoring Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Establish or implement policies and procedures for staff - Plan and control budget and inventory - Manage contracts for advertising or marketing strategies - Hire, train and supervise staff - Address customers' complaints or concerns - Plan,...

  • Laundry Service Manager

    5 months ago

    Tsawwassen, Canada New Stitch Tailoring Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Establish or implement policies and procedures for staff - Plan and control budget and inventory - Manage contracts for advertising or marketing strategies - Hire, train and supervise staff - Address customers' complaints or concerns - Plan,...

  • Wireless Sales Representative

    3 weeks ago

    Tsawwassen, Canada OSL Retail Services Full time

    OverviewWireless Sales Associate | Full-Time | Tsawwassen, BCOSL Retail Services is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic individuals who work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones....

  • Transportation Operations Manager, Tom

    5 months ago

    Tsawwassen, Canada Amazon Canada Fulfillment Services, ULC. Full time

    3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented,...

  • Wealth Services Assistant

    5 months ago

    Tsawwassen, Canada Envision Financial, a division of First West Credit Union Full time

    We are seeking a Wealth Services Assistant to joint our Tsawwassen Branch. **This is a 15-month maternity coverage contract position.** **Position Description** The Wealth Services Assistant provides administrative and marketing support to assigned Senior Wealth Advisors and responds to routine member/client inquiries. Responsibilities include: assisting...

  • Store Manager

    5 months ago

    Tsawwassen, Canada Roots Full time

    **What we are Made of** At Root you are a part of something bigger than yourself. It’s not a job. Like our brand, it’s a lifestyle. We take our work seriously, but not ourselves. We have a small business feel, with a big business aspirations. Just like our leather factory, we are rooted in our Canadian heritage, and like our iconic sweats, we create a...

  • Wireless Sales Representative

    2 days ago

    Tsawwassen, Canada OSL Retail Services Full time

    Role OverviewAs a Wireless Sales Associate, you will be the go-to person to connect customers with the right wireless solutions for their needs. Your primary responsibility will be to sell wireless devices, plans, and accessories.Key Responsibilities:Process new activations, upgrades, and prepaid plans.Closing sales on wireless devices and...

  • Wireless Sales Representative

    1 month ago

    Tsawwassen, Canada OSL Retail Services Full time

    About the RoleOSL Retail Services is a dynamic and people-driven company that provides outsourced sales services. We're looking for a talented Wireless Sales Associate to join our team in Tsawwassen, BC.Key ResponsibilitiesProcess new activations, upgrades, and prepaid plans for wireless devices and accessoriesSell wireless devices, plans, and accessories to...

  • Wireless Sales Representative

    1 month ago

    Tsawwassen, Canada OSL Retail Services Full time

    About the RoleOSL Retail Services is a dynamic and people-driven company that provides outsourced sales services. We're looking for a talented Wireless Sales Associate to join our team in Tsawwassen, BC.Key ResponsibilitiesProcess new activations, upgrades, and prepaid plans for wireless devices and accessoriesSell wireless devices, plans, and accessories to...

  • Area Manager Ii

    5 months ago

    Tsawwassen, Canada Amazon Canada Fulfillment Services, ULC. Full time

    2+ years of employee and performance management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated,...

  • Wireless Sales Representative

    4 weeks ago

    Tsawwassen, Canada OSL Retail Services Full time

    About the RoleOSL Retail Services is a dynamic and people-driven company that provides outsourced sales services. We're looking for a talented Wireless Sales Associate to join our team in Tsawwassen, BC.Key ResponsibilitiesProcess new activations, upgrades, and prepaid plans for wireless devices and accessoriesSell wireless devices, plans, and accessories to...

  • Wireless Sales Representative

    3 weeks ago

    Tsawwassen, Canada OSL Retail Services Full time

    About the RoleOSL Retail Services is a dynamic and people-driven company that provides outsourced sales services. We're looking for a talented Wireless Sales Associate to join our team in Tsawwassen, BC.Key ResponsibilitiesProcess new activations, upgrades, and prepaid plans for wireless devices and accessoriesSell wireless devices, plans, and accessories to...

  • Assistant Manager

    7 days ago

    Tsawwassen, Canada Accents@Home Furniture Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - **Work setting**: - Retail business - ** Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily operations - Manage staff and assign duties - Study market research and trends to determine consumer demand,...

  • Manager, Talent

    5 months ago

    Tsawwassen, Canada Sephora Full time

    **Job ID**: 239608 **Store Name/Number**: BC-Tsawwassen Mills (1630) **Address**: 5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Talent & Operations, you will be responsible for managing the People and Operations aspects of a specific Sephora...