Retail Expert

5 months ago

Quebec City, Canada Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
Retail

**Location**:
Canada - Quebec Remote

**About Us**:
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge - more categories, more locations and more people.

Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

**About the Role**:

- This is a part-time (seasonal) role that includes a competitive hourly rate plus opportunity for product incentives.
- This role is located on-site in the Laval or Quebec City Region.
- Demonstrate values and behaviours consistent with Dyson’s culture
- Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
- Provide the ultimate shopper experience in an engaging and well-informed professional fashion
- Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
- Act as the in-store representative for all Dyson products while present in the store
- Adhering to in-store demonstration and health & safety standards
- Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology
- Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
- Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
- Perform other duties, as assigned

**About You**:

- Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
- Minimum of 2 years’ experience in a customer-facing environment
- HS diploma required
- Ability to understand the Dyson brand and uphold its integrity
- Experience working with a technology brand strongly preferred
- Bi-lingual language proficiency is a plus
- Experience working with technology and prestige luxury brands an asset
- Ambitious and self-motivated sales individual who exudes charisma and confidence
- Proven track record of successful sales experience, exceeding quotas
- Ability to stand for long periods of time, up to 8 hours
- Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
- Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
- Ability to lift, push, and pull up to 50 lbs
- Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
- Strong negotiation skills combined with adaptable approach to selling
- Excellent communication and interpersonal skills
- Self-motivated, able to work independently and understands when to seek guidance
- Ability to lift push and pull up to 30lbs

**Benefits**:
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

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