Order Desk

2 weeks ago


Edmonton, Canada Atlas Granite Inc Full time

**Summary**:
**Responsibilities**:

- Develop and maintain a knowledge base of the evolving products and services
- Complete orders by contacting Sales Rep and/or customer to clarify specifications, to convey order status, or to obtain authorization to proceed;
- Update Existing Orders & Create new orders in the system as needed
- Compile sales reports and monitor sales efforts
- Ensure customers get accurate answers efficiently regarding - product availability, delivery, time frame etc.
- Ensure quote and invoice accuracy
- Coordinate with Production Manager for weekly jobs.
- Manage Installation/Service Schedule.
- Provide paperwork for Installation/Service for the crew.
- Other duties as assigned by manager

**Experience & Skills**:

- Minimum 2 years of experience in Order Desk.
- High School Diploma/ College Degree preferred.
- Ability to multitask and work under pressure.
- Excellent communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook) and general computer skills.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5L 2G8: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 2 years (preferred)
- Customer service: 2 years (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Expected start date: 2023-08-31


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