Inside Sales
2 weeks ago
United Tool Supply has been serving machine shops in Edmonton, Alberta, and Western Canada for over 40 years. We are looking for an experienced Inside Sales / Order Desk Representative for a full-time position within our company. We supply machine shops in Edmonton and throughout
Alberta and Western Canada with a complete range of tooling and supplies from a wide variety of manufacturers. We have a reputation for quality of service, deep technical expertise, and our commitment to getting our clients what they need when they need it.
Applicants must have outstanding organizational and communication skills with a strong attention to detail and the ability to multi-task.
**Inside Sales Representative Responsibilities**:
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Source and cross-reference products
- Generate quotes and sales orders
- Follow-up on product delivery and customer satisfaction
- Communicate with vendors
**Inside Sales Representative Qualifications/Skills**:
- Solid Computer Skills - MS Word, Excel, and Outlook are required
- Experience with SAGE 300 would be considered an asset
- Strong language, spelling, and grammar skills are a must
- Ability to multi-task, prioritize, and manage time effectively
- Experience as a single point of contact handling quote requests, order processing, delivery concerns, customer complaints, and order expediting
**Education/Experience Requirements**:
- High school diploma or GED
- 1-3 years of customer service experience
- Knowledge of cutting tools, abrasives, and industrial supplies
United Tool Supply offers a comprehensive compensation and benefits package.
We thank you in advance for your interest in our Inside Sales / Order Desk position. To ensure the best use of time, only shortlisted applicants will be contacted. No phone calls please.
**Salary**: From $40,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
Work Location: One location
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