Server - Summer Recruiting

6 months ago

Calgary, Canada Hilton Garden Inn Calgary Downtown Full time

**THE OPPORTUNITY**

Server, Part-Time

Reporting to Food & Beverage Manager

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

With 77 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NFLD but also experientially diverse from Roadside inns to luxury urban properties. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE HOTEL**:
Dual branded in the East Village of Calgary’s Downtown, our 198 room Hilton Garden Inn and 122 suite Homewood Suites, with 4,000 sq. ft. of naturally lit meeting space, restaurant, lounge, and indoor pool are adjacent to Calgary’s award winning Central Public Library, and one block Studio Bell. Conveniently located just one block from City Hall train station.

**THE ROLE**:
Servers contribute to the overall success of the hotel by providing prompt and courteous food and beverage service to guests in our food & beverage outlets, meeting rooms, and in-room dining, while maximising sales and guest satisfaction. Currently looking for servers with strong bartending experience and an interest in both restaurant and banquets service to join our team. This posting is specifically for roles that will start in April, May and June.

**THE BENEFITS**:
As a part-time role, this role is eligible for free staff meals, discounted room rates through the Go Hilton travel program, and participation in the employee referral program. Full-time team members are also eligible for employer-paid health benefits after 6 months.

**KEY ACTIVITIES**:
The duties and responsibilities for **Servers** include, but are not limited to the following:

- Greet and seat outlets guests as required.
- Answer phone in professional manner and take in-room dining orders
- Describe all menu items, methods or preparation, and prices as needed. Upsell established menu items or features to maximize food & beverage revenues.
- Prepare and serve beverages from the bar.
- Serve menu items to guests and clear and maintain tables in a prompt and courteous manner and according to established service standards.
- Set up, maintain, and clear meeting rooms to the specifications described on the Banquet Event Order.
- Serve banquet food and beverages in accordance with Banquet Event Order and established service standards.
- Perform pre
- and post-shift side work including stocking service stations, making coffee, etc.

**COMPETENCIES WE ARE SEEKING**:

- Flexibility to keep a work schedule that meets the fluctuating business levels of a hotel (including weekends and holidays).
- 2+ years of serving experience required. Strong bartending skills required. Previous banquet experience preferred.
- ProServe provincial liquor certification required to be obtained.
- A natural tendency towards guest service and attention to detail

**Job Types**: Part-time, Permanent

**Salary**: From $16.56 per hour

**Benefits**:

- Company events
- Discounted or free food
- Paid time off
- Store discount

Schedule:

- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Serving: 2 years (required)

Licence/Certification:

- ProServe (required)

Work Location: In person

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