Front Desk Guest Experience

2 weeks ago


Thunder Bay, Canada Marriott International Full time

**Job Number** 22194977

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels.


  • Front Desk Agent

    3 days ago


    Thunder Bay, Canada Hampton Inn & Suites Thunder Bay, ON Full time

    **Front Desk Associate - FT** Hampton Inn and Suites by Hilton Thunder Bay 760 Arthur Street West, ON P7E 5R9 Essential Functions: - Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards. - Provides quality service for guests...


  • Thunder Bay, Canada Howard Johnson Thunder Bay By Wyndham Full time

    '''Job Summary''' We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Front Desk Agent

    7 days ago


    Thunder Bay, Canada Courthouse Hotel Full time

    We are looking for a competent and enthusiastic part-time customer service agent to join our team! Requirements: Customer service experience, excellent communication skills, people person, flexible availability, must be available weekends and evenings. Responsibilities: Providing personalized exceptional service to all guests, collecting payment,...


  • Thunder Bay, Canada Lakehead University Full time

    **RESIDENCE FRONT DESK RECEPTIONIST** ***Residence Services and Food & Conference Services** **Thunder Bay Campus** **Monday to Friday - 3:00pm to 11:00pm** **Full-Time, Permanent** **COPE, Level 5** *** **Competition # COPE-23-01** Under general supervision, the incumbent will provide clerical and reception support to Residence Services and Food &...

  • Guest Experience Expert

    Found in: beBee jobs CA - 2 weeks ago


    Thunder Bay, Ontario, Canada Delta Hotels Full time

    Additional Information Front Desk AgentJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    Found in: beBee jobs CA - 2 weeks ago


    Thunder Bay, Ontario, Canada Marriott International Full time

    Additional Information Front Desk AgentJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and...


  • Thunder Bay, Canada Westfort Dental Full time

    Wage commensurate with experience. Responsibilities include, but are not limited to: - scheduling and confirming appointments - customer service for patient arrival and departure; ensuring a lasting positive experience - answer and manage phone calls - processing claims and collecting payments - administration duties We look forward to hearing from...

  • Hotel Front Desk Clerk

    Found in: beBee S CA - 3 weeks ago


    Alert Bay, Canada Quarterdeck Inn Port Hardy Full time

    The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the areas pristine beaches.Each of...

  • Hotel Front Desk Clerk

    Found in: beBee S CA - 3 weeks ago


    Alert Bay, Canada Quarterdeck Inn Port Hardy Full time

    The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the areas pristine beaches.Each of...

  • Hotel Front Desk Clerk

    Found in: beBee jobs CA - 2 weeks ago


    Alert Bay, Canada Quarterdeck Inn Port Hardy Full time

    The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the areas pristine beaches.Each of...

  • Front Desk Agent

    6 days ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Work Term: Permanent - Work Language: English - Hours: 16 to 24 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Hotel, motel, resort - Resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and...


  • Thunder Bay, Canada Exterior Finishing Full time

    Exterior Finishing is looking to add some talented people to our team. We offer a safe, positive working environment with an employee benefit package and company pension. We are looking for a Receptionist / Administrative Assistant to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As our Receptionist...


  • Thunder Bay, Canada Hampton Inn Suites by Hilton Thunder Bay Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Investigate and resolve complaints and...


  • Thunder Bay, Canada Kingsway Inn Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...

  • Front desk agent

    Found in: Talent CA 2 C2 - 2 weeks ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 37.5 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingUrban areaHotel, motel, resortResortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide...

  • Front desk agent

    Found in: Talent CA 2 C2 - 2 weeks ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Work Term: PermanentWork Language: EnglishHours: 37.5 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsWork settingUrban areaHotel, motel, resortResortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide...

  • front desk hotel clerk

    Found in: Talent CA 2 C2 - 1 week ago


    Thunder Bay, Canada Kingsway Inn Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests'...

  • front desk hotel clerk

    Found in: Talent CA 2 C2 - 6 days ago


    Thunder Bay, Canada Kingsway Inn Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...


  • Thunder Bay, Canada Best Western Thunder Bay Crossroads Full time

    Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. We want you on our...


  • Thunder Bay, Canada Superior Shores Hotel BW Signature Collection By Best Western Full time

    * Answering reservation calls and inquiries regarding the hotel - Issues correct keys to registered guests - Other responsibilities as assigned - Knowledge of Visual Matrix - preferred - Customer service skill - must 1 year(s) experience - Shifts will include evenings, weekends, overnight, and holidays. This position is full-time or part-time, contract with...