Rsc Nam Pdm Key User

3 days ago

SaintBrunodeMontarville, Canada Alstom Full time

**Req ID**: 255237

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Purpose of the Job
- Support Business Processes efficiency through implementation and continuous improvement of ad-hoc Methodologies

(“How”) ; while IS&T develop & maintain Tools (“With”) ; and while Engineering Métiers define and deploy Process

**(“What”&“Control”)**: to provide a “complete Solution” according Eng. strategy (“Why”).
- According to Engineering Management Handbook and local/central Efficiency Initiatives : to improve End-to-End (“E2E”) fluid

data-flow between departments, along DFQ V-cycle Contracts execution.
- He contributes with Métiers and IS&T in Solution PROJECT mode (on Workpackages allocated in phases:
Study/Design/Build/Validate/Deploy according Project Operating Model & specific RACI), and in Solution RUN mode (for

continuous improvement according dedicated Support Model).
- As a main change-agent contributor and as Level2 Functional support, he relies on Key-Users for local interface with

operational Users to distribute & capitalize returns of experience for Functional support (methodologies). While IS&T

interface KU for Technical support (tool availability & performances), and while Métiers assure Process support (Rules & Control of
- Can be specialized on Methodologies dedicated to some sub-Process (see -“Technical Skills&Competencies”)

Organizational Reportings
- Hierarchical report to : Site/Pole M&T Manager.
- Functional report to : Project Manager of new “Solution” for allocated workpackages.
- KU Network for his Discipline report Functionally to : M&T Engineer.

**M&T Engineers Workforce**: can be adjusted locally to face large Project deploy or major Change in site WoW. Some activities can be

delegated to M&T subcontractors, or re-allocated to other Job/Role according specific Project RACI.

Key Network & Links
- Métiers for Process : Business_Process_Owner (central BPO) or Métier Process_Correspondents (local).
- IS&T for Tools support : IT Supporters ; KU-Online ; local EUSS ; IS Solution_Owners ; IT Solution_Managers.
- Key-Users : to animate Top-Down/Bottom-Up exchanges and reinforce Functional support Level 1 to Users.
- DMM network : coordination and best practices sharing for E2E Data Mgt (Digital Mock-Up and PBS in PLM).
- M&T Communities (Engineering & Other Departments, as Indus, Project, Sourcing ) : to collaborate on Std Methodo.

deploy/adjustment to local Ecosystem specificities ; and Interfaces for Input/Output data consistency.
- HR Site & Central Learning + Engineering School : to design training documentation, consolidate training Kit, and structure

Training Path.

Performance Measurement
- Standard methodologies defined and deployed : with convergence to central standards, and with local ecosystem discrepancies
- Engineering Métier requirements captured and translated into functional specifications (to IS&T for Tool development) ;
validate methodologies through Key-Users acceptance tests, and Integration validation for E2E data-flow consistency.
- Workpackages delivery within new Solution Project : according Project RACI and checklist for Gate reviews. Report progress,

risks & opportunities to the defined Project governance.
- Fluid communication with KU network with Up-to-date Functional evolutions shared to/from End-Users. Continuous

improvement approach and force for proposal.
- Clear & structured reporting, KPIs monitoring, “TTA” integration within large Network of stakeholders for active contribution to

workshops.
- Efficient mitigation in Operational Crisis (communication, coordination, workarounds ) for End-Users time loss reduction and

Contract context.

**Responsibilities**:

- Capture Métier needs, mitigate requirements to formalize functional specification according Tools capabilities,
- Accompany development progress of new solutions build with IS&T (in Agile or Spec mode with Integrator) : to confirm/adjust

functional requirements consistency (formals, implicits, data-flow integration ).
- Study, formalize and maintain Methodologies for Alstom tools usage ; propose & validate alternatives with Métier if necessary,
- Establish Use cases and E2E Story with Métier : to define functional validation plan, and Integration interfaces.
- Pilot UAT (User Acceptance Test) with selected KU (after IS&T unitary tests) : consolidate status and propose potential workarounds.
- Assess impact on ecosystem and dataflow, evaluate change effort, define Deployment plan, and set associ

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