Field Service Technician

4 months ago


Edmonton, Canada Wood & Energy Store Full time

Responsibilities to include:

- Install new finishing products and test them for proper operation
- Educate the client on the use of their fireplace
- Perform maintenance on fireplaces
- Troubleshoot failure and provide solutions
- Keep working environment in residence protected and clean
- Fill out detailed service performed reports in Software operations program
- Build and maintain customer relationships
- Contact manufacturers for tech support, if necessary
- Communicate with service coordinator on daily schedule updates and part requirements
- Maintain and track a small inventory in service vehicle

Qualifications:

- Valid Driver's license
- Ability to work independently
- Physical requirements include bending and lifting
- Basic electrical and residential gas knowledge
- Excellent communication and interpersonal skills
- Time management
- Use various trade tools (ie. Gas pressure gauge, multi-meter) for testing fireplace operations
- Ability to install optional accessories
- Read and interpret related manuals, if required

**Job Types**: Full-time, Permanent

Pay: From $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: On the road


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