Operations Supervisor

1 week ago


Victoria, Canada Big Brothers Big Sisters of Victoria Full time

**Big Brothers Big Sisters** is a not-for-profit, charitable organization offering preventative support to children and youth through mentoring. For over 20 years we have operated a social enterprise to raise funds for our programs. This social enterprise also provides a valued service in recycling and têxtile diversion. We are looking for someone with business acumen, an entrepreneur who will help us grow our business.

**Job Overview**

Reporting to the Manager of Operations the Operations Supervisor oversees the Collections Department of our social enterprise. They are responsible for ensuring that weekly/monthly/yearly quotas are maintained and met. The Operations Supervisor maintains strong fiscal accountability, is responsible for business development, will help supporting the development and implementation of a business plan, as well as managing the day-to-day operations of our social enterprise. The primary responsibilities of this position include staff supervision, overseeing the collection and transport of goods, overseeing a call center, partner relations, data collection and evaluation; and providing support to marketing with the goal of increasing revenues and creating new business.

**About the Role**
- Develop, update and maintain collections strategies, maintain and develop solicitation strategies and use technology to maximize both profitability and good donor relations.
- Manage, support, motivate and coach staff encouraging teamwork.
- Help monitor all revenues and expenses to ensure maximum profit levels are maintained.
- Manage operations related to trucking including maintenance, pick-ups, tracking and scheduling.
- Work in compliance with Employment Standards and WorkSafeBC.

**Qualifications and Requirements**:

- 1 Year Customer Service experience
- Previous truck driving experience (Van or U-Haul truck experience acceptable)
- Excellent organizational skills and ability to problem solve
- Good interpersonal skills and strong oral communication skills, exceptional attention to detail.
- Must have a valid driver’s license and successfully complete a criminal record check.

**Terms of Employment**:

- Hours: 40 hours per week (Monday to Friday 8am-4pm, however schedule is flexible, and can be agreed upon in advance)
- Salary: $22 per hour + tips + overtime available
- Eligible for health benefits after 3 month probation period and RRSP contributions after 1 year

**Benefits**:

- Vacation & paid time off
- Extended health care
- Dental care
- Store / Value Village discount

**Salary**: $22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

COVID-19 considerations:
Ability to commute/relocate:

- Victoria, BC V9A3K5: reliably commute or plan to relocate before starting work (required)


  • Operations Supervisor

    4 weeks ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Job Overview**: Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving...

  • Operations Supervisor

    3 weeks ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Job Overview**: Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving...


  • Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Status**: Permanent, Full-Time **Salary**: $50,000 - $60,000 **Company Overview**: Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to...


  • Victoria, Canada Day & Ross Full time

    **You belong at Day & Ross.** Operations Supervisor Full-time Victoria, BC As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance. **How You’ll Help** - Provide daily guidance and...


  • Victoria, Canada Royal Roads University Full time

    Under general direction of the Manager, Property Operations, the Supervisor, Plant Operations is responsible for the delivery and day to day operation and maintenance of designated physical plant equipment, building systems and site infrastructure of the University. The Supervisor ensures that the requirements are maintained in accordance with applicable...


  • Victoria, Canada Ryan Company Ltd. Full time

    **Ryan Vending is growing our team! We’re looking for an Operations Supervisor in Victoria.** As a supervisor your primary focus is to support and mentor your team. Ensure that your team of CSRs completes their daily duties of scheduled customer visits to a high level of accuracy and efficiency and act as a support to Ryan Vending operations. You can...


  • Victoria, Canada Alpine Building Maintenance Full time

    Operations Supervisor Vancouver Island **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Job Overview**: Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with...


  • Victoria, Canada Western Canada Marine Response Corporation Full time

    WCMRC is hiring for a **Full-Time Base Operations Supervisor** to join our team, located in **Sidney, B.C.** Our Operations team is comprised of professionals with diverse skills and experience. Their ability to effectively manage and direct spill response procedures within the first few hours after response activation significantly reduces the negative...


  • Victoria, Canada WildPlay Full time

    As a Park Supervisor with WildPlay, you: - Work outdoors with enthusiastic teams and a **culture of connectedness.** - Build a career in a company with **real values.**: - Have regular opportunities for **learning and personal growth.** - Go zip lining whenever you want! WildPlay Victoria seeks an adventurous, dedicated and fun-loving Supervisor to lead...


  • Victoria, Canada Access Information Mgmt of Canada, ULC Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a natural leader with a hands-on...


  • Victoria, Canada Access Full time

    Description **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a natural leader...


  • Victoria, Canada Camosun College Full time

    Reporting to the Manager, Facilities Operations, and with mínimal supervision, the Supervisor, Building Operations will, within established college policies and departmental guidelines, supervise, organize, and be responsible for the safe, efficient and economical operation of the Custodial department. This position coordinates and is responsible for the...

  • Operations Supervisor

    24 hours ago


    Victoria, Canada Access Information Management Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a natural leader with a hands-on...

  • Supervisor

    1 week ago


    Victoria, Canada Trees Cannabis Full time

    Trees Cannabis is hiring a part time Supervisor to join our team at our location on Fort St. Victoria. Trees is a cannabis retailer committed to sharing our passion for cannabis with our community. This is a part time position with required availability evenings and weekends, and some days. The Supervisor reports directly to the Store Manager and is...

  • Operations Supervisor

    3 weeks ago


    Victoria, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on...

  • Operations Supervisor

    2 weeks ago


    Victoria, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 10 branches across British Columbia, Alberta, and Manitoba with strong aspirations of growth in the future. Pro-line Employees pride...

  • Retail Supervisor

    6 days ago


    Victoria, Canada Paladin Security Full time

    Retail Supervisor - Victoria The Retail Supervisor is responsible for overseeing the security operations at a high-profile shopping mall, administering Paladin’s program at the site, leading the security team, overseeing performance management of staff members as well as day-to-day operations including patrolling and customer service. Pay rate: $24+ per...


  • Victoria, Canada Trees Cannabis Full time

    Trees Cannabis is hiring a Supervisor to join our team at our Alpha St. location. Trees Cannabis is a cannabis retailer committed to sharing our passion for cannabis with our community. The Supervisor reports directly to the Store Manager and is responsible for running the daily operations of the store when scheduled as the shift supervisor. They assist the...

  • Supervisor

    4 days ago


    Victoria, Canada Local Pizza Full time

    Our team is looking for a Shift **Supervisor **in the Victoria Hillside mall location **Duties include but not limited to the following**: - Making -serving pizza and making veggie, meat prep and pizza sauce. - Ensure customer satisfaction through promoting excellent service - Respond to customer complaints tactfully and professionally - Manage incoming...

  • Sales Supervisor

    3 days ago


    Victoria, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: **Sales Supervisor** The Sales...