Agency Programs Development Manager

2 days ago


Next Job, Canada Air Canada Full time

**Job Description**:
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Reporting to the Manager, Agency Web Rewards Programs, the Agency Programs Development Manager is responsible to manage Value Fund Programs for Agency and Corporate B2B partners, and for the functionality and commercial content of Air Canada's agency online websites for all POS.

Responsibilities:

Value Fund Program Development & Management

Responsible for the annual review, launch, and ongoing management of the Agency and Corporate Value Fund programs and system, supporting Agencies and Corporations with access to funds to waive certain fare conditions or to correct agent errors.

Responsible for the establishment of allocation methodology, program parameters, redemption fulfillment, end user support documentation, and the production of post audit reporting.

Responsible for all Value Fund inquiries from Global Sales and external users.

Engage with other branches and Partner Airlines with regards to the terms and conditions applicable to the Value Fund programs and its alignment with Joint Venture Partners and corporate objectives.Includes identifying the program changes needed, quantifying the impact of these changes, tracking of program utilization, and managing the approvals required to launch.

Responsible for managing all aspects of the Account Management Discretionary Fund, a Value Fund program for internal use.

Execute strategies that improve and optimize the online experience and drive revenue growth.Identify and prioritize issues, enhancements, and/or new functionality.

Engage with the Information Technology, eCommerce, Revenue Accounting, Call Centres, Account Management, and end users to review impacts of website development and updates.The position is responsible for addressing escalated technical issues raised by end users, or otherwise identified.Responsible to ensure that this B2B site provides agency users with simple, intuitive access to Air Canada tools and reference material, and that

the site continues to address the uniqueness of this B2B audience.

Manage fraudulent activities booked through Air Canada's agency website. Work with Finance and the Fraud team to develop preventative measures to reduce risk and repeat occurrences.

Taxation

Responsible to compile, validate and produce taxable benefits reporting for the AC Taxation department, related to taxable resources provided Point of Sales Canada.

**Qualifications**:
University degree & 3+ years of relevant work experience

Airline experience essential

Experience with a Global Distribution System, or Altea

Able to meet tight deadlines, manage multiple tasks and changing priorities

Proven organizational, planning skills

Excellent interpersonal, communication (both oral and written)

Strong analytical skills

Strong Microsoft Office skills. Advanced Microsoft Excel skills essential

Conditions of Employment:
Linguistic Requirements

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified


  • Program Manager

    6 months ago


    Next Job, Canada Magna International Full time

    Job Number: 57988 Group: Magna Exteriors Division: Polycon **Job Type**: Permanent/Regular Location: GUELPH - Role SummaryMagna offers excellent Medical and Dental Benefits after one month; 90% coverage + $2,000/year for dental coverage, Profit Sharing, Gym on-site, Education assistance, Employee barbecue, Magna employee discounts for products and...


  • Next Job, Canada No Greater Time Full time

    "Is it time to think outside the box?Absolutely.As a matter of fact, we don't believe in the concept of the box in the first place" ~Rob and Sue Fearon~ This opportunity is ideally suited for self-motivated individuals who are looking to gain control over their time, income, and lifestyle. Opportunity Benefits: Our recession-proof business is booming in a...


  • Next Job, Canada Canopy One IT Solutions Full time

    Requirements: - Bachelor-s degree in Computer Science/Computer engineering or equivalent degree / experience required - 2- 5 or more years - work experience as a programmer or programmer/analyst - Proven experience in design, development, testing, and implementation - Ability to work independently or in a group under a limited degree of supervision; make...


  • Next Job, Canada National Bank Full time

    Primary Locations: Vancouver, British Columbia Attendance: Hybrid Employee Status: RegularSchedule: Full-time Completed Bachelor's degree in a related field and five years' relevant experience or completed master's degree in a related field and three years' relevant experienceExperience and demonstrated success in B2B business developmentExperience in...


  • Next Job, Canada Homes First Full time

    Qualifications: Experience with RTA. Excellent interpersonal skills. Knowledge of relevant laws, standards and guidelines. Knowledge of resources and services available in the community. Excellent interpersonal, conflict resolution and organization skills. Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset Certificate of Completion...

  • District Manager

    22 hours ago


    Next Job, Canada Bulk Barn Full time

    District Manager, Vancouver Isalnd Department: Operations Reports to: Regional Manager Location: Victoria and surrounding area (Island based) ABOUT US Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless...

  • Store Manager

    2 days ago


    Next Job, Canada Bulk Barn Full time

    Department: Store Operations Reports to: District Manager Employment Status: Full-time Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday. Position Summary: Work with District Manager and store team to ensure compliance with: Customer service standards,Operating policies and procedures, and...


  • Next Job, Canada TD Full time

    We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does...


  • Next Job, Canada TD Full time

    Responsibilities include:Team first attitude, embracing and contributing to a diverse team of experts dedicated to moving the mobile investing space forward for TD Effective communicator able to work closely with technical experts, project teams, business and outside vendors in a collaborative 'pod' structureInterpret the System Requirements Specification...


  • Next Job, Canada TD Full time

    Team first attitude, embracing and contributing to a diverse team of experts dedicated to moving the mobile investing space forward for TD Effective communicator able to work closely with technical experts, project teams, business and outside vendors in a collaborative 'pod' structure Interpret the System Requirements Specification (SRS) and System Design...

  • Store Manager

    22 hours ago


    Next Job, Canada Le Marché Du Store Full time

    The Store Manager is responsible for all aspects of the store business, including strategy and the development of their people. A manager at Le Marché du Store is given autonomy to make decision and run the business as an owner would. Managers spend time to develop the team and deliver world-class customer service. Le Marché Du Store was established in...

  • Content Manager

    1 week ago


    Next Job, Canada Bédard Ressources Inc. Full time

    We are looking for a passionate, hyper-organized, creative individual with leadership skills to lead content production projects - Video, photo, promotion and social media management. The Content Manager - Web and Social Media will be responsible for showcasing the company as well as creating content! Our client, a specialist in the implementation of...

  • Registered Nurse

    4 days ago


    Next Job, Canada Centre For Addiction And Mental Health - CAMH Full time

    EMPLOYMENT OPPORTUNITYRegistered Nurse Concurrent Outpatient Medical Psychosocial Addiction Support Service (COMPASS) Acute Care ProgramPosition Description The Acute Care Program is currently seeking a full-time, permanent Registered Nurse to work in COMPASS (Concurrent Outpatient Medical Psychosocial Addiction Support Service). COMPASS is an integrated...

  • Pharmacy Manager

    1 week ago


    Next Job, Canada Metro Full time

    Position Title: Pharmacy Manager Position Type: Permanent Requisition ID: 32968 Banner: Employment Type: Full-Time Summary: Contribute to the achievement of strategic goals and objectives for their pharmacy while ensuring the attainment of budgeted financial metrics. In addition, provide direct patient care and manage their pharmacy inclusive of the...

  • Restaurant Manager

    6 months ago


    Next Job, Canada ISMART RECRUIT Full time

    #111 Our client is a small business in HOSPITALITY in beautiful HINTON, AB is looking for an General Manager to oversee the Restaurant and Lodge! Why work here? $80-90k/year Accommodations (if needed) Innovative, customer-centric and fun work environment Wellness programs, Growth opportunities, Work-from-home days Regular social events Flexible working...


  • Next Job, Canada TD Full time

    Here's some of what you may be asked to perform: Lead proof-of-concept solutions and prototyping for new patterns based on defined requirements and overseeing solution implementationHelp improve data management processes - acquiring, transforming and storing massive volumes of structured and unstructured dataEnsure compliance with internal and external data...

  • Senior IT Developer

    7 days ago


    Next Job, Canada TD Full time

    We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does...


  • Next Job, Canada Homes First Full time

    Requirements: - A degree in a relevant discipline equivalent to an undergraduate degree or equivalent combination of education and experience in the field of social work/social services - At least four years - experience working in community-based settings with homeless and marginalized individuals, including people who use illicit drugs - At least two...

  • Clinical Educator

    7 months ago


    Next Job, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Baccalaureate degree in Nursing or Psychiatric Nursing - Eligible for active practicing licensure as a Registered Nurse or Registered Psychiatric Nurse with applicable regulatory body in the province of Manitoba - Successful completion of an Accredited Critical Care/ICU Nursing Program - Other combinations of suitable education and...


  • Next Job, Canada Metro Full time

    Position Title: Assistant Store Manager Position Type: Permanent Requisition ID: 33291 Banner: Food Basics Employment Type: Full-Time Summary Assists the Store Manager in providing day to day management of the store including growing sales, staffing, merchandising, expense control, providing a safe environment for employees and customers and delivering a...