Translation Services Administrator-

3 weeks ago

Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated Translation Services Administrator to join our MOSAIC Translation Service team

**POSITION FUNCTION**:

- Under the direction of the Manager of Translation Services, the Translation Services Administrator is responsible for a wide range of services, including intake of translation requests, effective and timely delivery of translation services, quality control of services delivered, and overall administrative support needed for the successful operation of the department.

**QUALIFICATIONS**:

- Familiarity with the translation services industry, its trends, issues and challenges;
- Bachelor’s degree in a related field (linguistics, translation or languages), and/or a combination of education, training and relevant experience;
- Office work experience and excellent knowledge of office equipment, including computer hardware and software;
- Effective organizational abilities, sound judgment and initiative;
- Very good proofreading skills and attention to detail;
- Experience working with a diverse immigrant population;
- Tactfulness and patient approach to clients’ needs;
- Excellent interpersonal skills, pleasant telephone manner and conflict resolution skills;
- Ability to work independently, organize workload efficiently and multitask in an extremely busy and fast-paced environment.

**HOURS**:
**21 hours per week**

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE**:
Until Position is filled.

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as _Right to a Respectful Workplace_ and _Code of Conduct_. As of September 18, 2023, MOSAIC’s HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.
- Only those selected for an interview will be contacted.

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