Student Accounts Assistant

2 weeks ago


Edmonton, Canada Concordia University of Edmonton Full time

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.

CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighbourhood. Supporting a student body of over 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s pre-eminent small university.

CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.

Student Accounts provides all services related to billing, collecting and advising relating to receivables for Concordia University of Edmonton. As a part of the Student Accounts team, the Student Accounts Assistant helps students and staff by communicating clearly and is well informed of Concordia Financial Policy and procedures presented in Concordia’s Academic Calendar. The Student Accounts Assistant is integral in the day-to-day activities of the Student Accounts area.

**Responsibilities**:

- Data entry, tracking and reporting as well as running queries
- Calculate and charge interest on old accounts and monitor payment plans
- Invoicing of High School Dual Credit accounts.
- Enter cheque refunds into student billing, collate backup and request cheques to be printed each week
- Collaborates with Student Accounts Manager, Registrars’ Office, Financial Aid Office, Admissions and bookstore to resolve student inquiries
- Assists Manager in managing accounts including forfeits and clearing small balances by running a credit balance report
- Performs Cashier duties minimum of one day a week and covers Cashier breaks and lunches
- Receives payments along with cashier during increased volume of student receivables.
- Other Duties as required

**Requirements**:

- Post-secondary diploma in administration or accounting, related degree an asset
- Min 2 years of related experience
- Experience with bookkeeping preferred
- Commitment to confidentiality in dealing with sensitive information
- Ability to multitask and work quickly with a high attention to detail despite interruptions from student/ staff in-person inquiries?
- Ability to communicate effectively, orally and in writing

Closing Date:


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