Project Coordinator, Production Services, Media

6 months ago

Montréal, Canada CBCRadio-Canada Full time

Job Family Broadcast Engineering

Primary Location Montreal

Position Language Requirement Bilingual (English / French)

Language Skill Level (Reading) B

Language Skill Level (Writing) B

Language Skill Level (Speaking) B

Status of Employment Temporary

Work schedule(s) Full-time

**Work at CBC/Radio-Canada**

**Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.**
- Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
- A place with purpose. _CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

**This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.**

**Your role**

Under the supervision of Production Services, Media Process Management, you will be responsible for implementing complex workflows for receiving, transforming and delivering media files using a combination of in-house and commercial software. Workflows must be fast, efficient and secure.
You will be responsible for tracking, supporting and developing the mass digitization of archives (MassD) project on behalf of CBC/Radio-Canada English and French Services.
You must also ensure the integrity of the files and metadata they transport.

**Your judgment, knowledge, experience and skills will help you achieve the following**:

- Perform daily monitoring of all phases of the archive digitization process, including:

- Transporting and receiving content digitized by our external partners.
- Transferring material to the archiving system in conjunction with internal partners (MAM teams).
- Handling errors and exceptions.
- Co-ordinating suggested improvements with the software development teams (processes and/or operations).
- Participate in strategic planning, providing expert advice on media management. Research and recommend potential innovative solutions.
- Involve stakeholders as efficiently as possible and ensure their needs are met.
- Design efficient, practical solutions to complex problems, particularly when it comes to integrating and optimizing our systems.
- Prepare functional and schematic drawings for the various workflows.
- Provide users and support teams with high-level technical support.
- Document strategies, recommendations, communications and user guides, and prepare training.
- Develop and recommend methods for quantifying the performance of our workflows.
- Produce simple and complex performance statistics for our workflows.
- University or community college graduation in computer science or equivalent
- Three or more years’ relevant experience
- Solid command of the principles surrounding IT environments and related concepts
- Practical knowledge of server administration (Linux, Windows), virtualization, networking, databases and security
- Intermediate knowledge of REST API principles and the interconnections between different computer systems
- Good knowledge of audio and video formats and codecs
- Highly skilled at developing Receive/Transform/Deliver workflows for audio/video files
- Knowledge of continuous improvement concepts a definite asset
- Experience working for a media post-production or technical maintenance company a definite asset
- Knowledge of Vantage, Elemental, Signiant, Aspera, AVID, Dalet, FFMPEG, Postman, Elasticsearch, Mongo, ITX and VSM a definite asset
- Basic development and/or scripting skills a definite asset
- Work hours are primarily during the day, but you may be required to be on call 24-7 as needed.

**Other knowledge**:

- Excellent team player with strong interpersonal skills a must
- Ability to design and develop innovative solutions, as well as document technical specifications, with an eye to simplicity, reliability, manageability, scalability, extensibility, performance and reuse
- Ability to collaborate with other business areas (computing, maintenance, networking, media and digital production) in order to align all aspects of our media and IT infrastructure with business requirements
- Most mandates involve direct daily contact with CBC/Radio-Canada employees of different technical skill levels, making strong communication skills (both written and verbal) and good negotiation abilities key for this position
- Technical leadership experience
- Ability to draft complex reports and presentations; thoroughness, attention to detail and accuracy in calculations and writing are essential
- Ability to exercise sound judgment, work independe

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