Residential Operations Support

3 months ago


North York, Canada Greenwin Inc Full time

**Summary**:The Residential Operations Support role is a key position within the Operations team. As a central support resource, the role strengthens overall administrative and operational efficiencies.

**What you’ll get to do**:
**1. Project Support**
- Draft presentations as required to support training, new initiatives, etc.
- Create process support documents, including visual flows, trackers, etc
- Other special request projects

**2. Onboarding - Corporate Personnel, New Business Clients and Properties**
- Central onboarding liaison within Operations
- Includes coordinating personnel contact details, IT support, onboarding training requirements, etc

**3. Client Presentations**
- Coordinate Quarterly presentation internal preparation meetings
- Create Quarterly presentation slides

**4. RentSafe TO**
- Access RentSafe online portal and update organization and/or staffing changes as required
- Maintain key documentation include Vital Service Disruption Plans and RentSafe TO binder content

**5. Document Management**
- Organize and maintain the internal Sharepoint document library
- Includes ensuring content remains up to date with pertinent documentation including protocols, policies, memos, etc.

**6. Executive Support**
- Monthly expense reconciliation
- Light catering and IT coordination, as well as meeting scheduling and coordination

**Who you are**:

- Business Administration Diploma/degree
- 2+ years experience in an administrative role
- Proficient in Microsoft Office Suite, including Outlook, PowerPoint, and Excel
- Exceptional written and verbal communication abilities
- Strong aptitude for delivering outstanding customer service
- Highly organized with attention to detail
- Excellent time management skills, ensuring tasks are completed efficiently and on schedule

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in North York, ON M3B 2T3



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