Change & Release Specialist

5 days ago

Waterloo, Canada Definity Financial Corporation Full time

Job ID : 6812
Category : Technology Solutions
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

**Summary**

This role is responsible for aligning and ensuring organizational readiness of releases, preparing the team and content for release, managing logistics for the release, and reviewing the release chain for constant improvement.

**What motivates you?**

Take ownership and build solutions, focusing on what matters.

Obsess about customers, listen, engage, and act for their benefit.

Think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

Thrive in teams and enjoy getting things done together.

Do what is right, work with integrity and speak up.

**What you’ll be doing**
- Proactively engage teams to align timing and Coordination of the release schedule and resources across different teams with a focus on optimizing release flow
- Manage the logistics of release ensuring people and technology are in place to ensure a smoot and successful release.
- Identify opportunities and implement solutions to optimize the release flow technology teams
- Keep leaders and business stakeholders updated about the release progress Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
- Conduct Post-Release analyses to evaluate the success of the release and embed improvements into release practices
- Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists

**What you bring to the role**
- Minimum 8+yrs of IT enterprise release readiness experience is required
- Experience in building common strategies for release governance across multiple business groups
- Knowledge in branching, merging and readiness for implementation activities
- Experience in Blue Green Deployment release process, Cloud Release Management, Agile methodologies and Scrum master skills
- Stakeholder management and cross team management
- Clear understanding of Version control and types of deployment
- Experience with the following tools: Docker, Jenkins, ELK, Artifactory, Ansible, Vault, Consul, Kubernetes, Terraform, JIRA, Confluence, nginx, HA Proxy, SoftLayer, GIT, Bitbucket
- Understanding of Cloud technologies (AWS and GCP) and tools
- Knowledge of DevOps and continuous integration and development (CI/CD) tools. Ability to identify gaps and implement improvements to the CI/CD pipeline
- Knowledge of Application development life cycle and testing
- Experience with E2E enterprise integrated systems
- Relevant tools assessment and replacement/upgrade recommendations based on current and trending Best Practices
- Knowledge in branching, merging and readiness for implementation activities
- Insurance COTS product knowledge and ITIL v4 certified is an asset

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

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