Onboard Galley Attendant

2 weeks ago

Vancouver, Canada Rocky Mountainer Full time

Purpose
Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service.
**We are committed to living our values**: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit of the individual and the company.
Reporting to the Sous Chef, the Galley Attendant position is responsible for preparing all meals and delivering excellent service and culinary experience to our onboard guests, thereby enabling the creation of life-changing experiences.
This position is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.
Important Timelines
Key Areas of Accountability
**Guest Engagement and Food Preparation Duties**:

- Comfortable engaging and interacting with guests to ensure their understanding of the menu and proper order taking.
- Able to understand and follow up with guests regarding food allergies and dietary preferences.
- Responsible for preparing dishes and ensuring all items served to our guests follow the pre-established recipes, plating specifications, and menus while completing service in a timely manner.
- Provide fast and efficient sanitation of all dishes and equipment to support daily services.
- Keep workstation and storage areas clean and organized.
- Maintain inventory of food, supplies, products, and equipment according to procedures.

**Maintaining Safety**:

- Adhere to food safety standards and proper food handling procedures.
- Abide by best practice standards for cleaning procedures, equipment maintenance, utensil sanitizing, proper refrigeration, heating requirements, hand washing, preventing cross-contamination, spoilage, temperature guidelines, and disposal.
- Maintain cleanliness and sanitization of all kitchen equipment and workstation areas.
- Report safety issues to your supervisor in a timely manner.
- Comply with railway safety standards.

**Team collaboration**:

- Work closely with onboard team members to provide seamless services and address any guest issues.
- Help your team members as required and communicate regarding inventory, cleanliness, safety, and equipment maintenance.
- Assist with the composting and waste minimization initiatives in your work area.
- Perform other duties as assigned by your leadership team.

**Qualifications**:
Education/Certifications/Knowledge
- High school diploma or GED
- BC Food Safe certification; required
- Fluency in English language
- Valid ID to satisfy domestic travel requirements (passport, driving license)

Experience
- Minimum 1-2 years' experience as a line cook, restaurant cook, or prep cook
- Experience working in a service delivery or customer facing environment, is preferred

**Skills**:

- Demonstrate strong time management and organizational skills
- Ability to multitask; accuracy and speed in executing tasks
- Ability to work with a diverse group of people
- Ability to adapt to a small kitchen galley environment

Attributes
- Maintain a professional and polished appearance
- Energetic, motivated, hardworking, and committed to delivering culinary excellence
- Demonstrate a professional, accountable work ethic; self-motivated

Work Environment
- Safety-sensitive environment with exposure to railway operations
- Able to travel away from home base for up to 6 days at a time
- Exceptional physical endurance and emotional resiliency with the ability to work long days
- Occasional outdoor work in a variety of weather conditions
- Must be able to push, pull, lift and carry up to 50 pounds
- Must be legally authorized to work in Canada through the end of the season (April - October)

Perks and Benefits
Hourly compensation + gratuities
Seasonal wage increases
All meals while working onboard
Up to $300 in Health Care Spending Account
Friends and family rail tickets and packages discount
Two annual complimentary rail pass (beginning your 2nd season)
Work shoes reimbursement
Opportunity to experience beautiful BC & Alberta
Exclusive discount with various partners on Perkopolis
Growth opportunities
Fun and inclusive team environment
**Hourly wage**: $20.00/hour + gratuities
This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.

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