Galley Attendant

Purpose

Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit of the individual and the company.

Reporting to the Sous Chef, the Galley Attendant position is responsible for preparing all meals and delivering excellent service and culinary experience to our onboard guests, thereby enabling the creation of life-changing experiences. This position is deemed Safety Sensitive and requires the incumbent to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, the public, property, or the environment.

Important Timelines

If selected to move forward in our recruitment process, candidates will be contacted via email between December 2024 and March 2025. Interviews will begin in March 2025, with successful candidates starting between April and July 2025. Please keep an eye on your email and junk mail for further updates.

Key Areas of AccountabilityGuest Engagement and Food Preparation Duties:

• Comfortable engaging and interacting with guests to ensure their understanding of the menu and proper order taking.
• Able to understand and follow up with guests regarding food allergies and dietary preferences.
• Responsible for preparing dishes and ensuring all items served follow pre-established recipes, plating specifications, and menus while completing service in a timely manner.
• Provide fast and efficient sanitation of all dishes and equipment to support daily services.
• Keep workstation and storage areas clean and organized.
• Maintain inventory of food, supplies, products, and equipment according to procedures.

Maintaining Safety:

• Adhere to food safety standards and proper food handling procedures.
• Abide by best practice standards for cleaning procedures, equipment maintenance, utensil sanitizing, proper refrigeration, heating requirements, hand washing, preventing cross-contamination, spoilage, temperature guidelines, and disposal.
• Maintain cleanliness and sanitization of all kitchen equipment and workstation areas.
• Report safety issues to your supervisor in a timely manner.
• Comply with railway safety standards.

Team Collaboration:

• Work closely with onboard team members to provide seamless services and address guest issues.
• Help team members as required and communicate regarding inventory, cleanliness, safety, and equipment maintenance.
• Assist with composting and waste minimization initiatives in your work area.
• Perform other duties as assigned by your leadership team.

QualificationsEducation/Certifications/Knowledge:

• High school diploma or GED
• BC Food Safe certification; required
• Fluency in English
• Valid ID to satisfy domestic travel requirements (passport, driving license)

Experience:

• Minimum 1-2 years' experience as a line cook, restaurant cook, or prep cook
• Experience in a service delivery or customer facing environment, preferred

Skills:

• Demonstrate strong time management and organizational skills
• Ability to multitask; accuracy and speed in executing tasks
• Ability to work with a diverse group of people
• Ability to adapt to a small kitchen galley environment

Attributes:

• Maintain a professional and polished appearance
• Energetic, motivated, hardworking, and committed to culinary excellence
• Demonstrate a professional, accountable work ethic; self-motivated

Work Environment:

• Safety-sensitive environment with exposure to railway operations
• Able to travel away from home base for up to 6 days
• Exceptional physical endurance and emotional resiliency with the ability to work long days
• Occasional outdoor work in various weather conditions
• Must be able to push, pull, lift and carry up to 50 pounds
• Must be legally authorized to work in Canada through the end of the season (April - October)

Perks and Benefits:

• Hourly compensation + gratuities
• Seasonal wage increases
• All meals while working onboard
• Up to $300 in Health Care Spending Account
• Friends and family rail tickets and packages discount
• Two annual complimentary rail pass (beginning your 2nd season)
• Work shoes reimbursement
• Opportunity to experience beautiful BC & Alberta
• Exclusive discount with partners on Perkopolis
• Growth opportunities
• Fun and inclusive team environment

Hourly wage: $20.00/hour + gratuities

Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. If you require any accommodations during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.

Please opt-in for text messages when you apply to receive interview updates.

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