Strategic Client Advisor
2 months ago
SureHire Occupational Health Testing- Edmonton, Alberta, Canada- 11 hours ago**Job Purpose**:To set up and maintain client accounts and business development.
**Job Summary & Duties**:
- Act as the main point of contact for current and potential strategic clients;
- Action New Leads
- Arrange meetings to educate on services of interest and develop rapport with clients;
- Identify additional needs of client/lead to increase revenue per appointment;
- Update Customer Relation Management (CRM) system consistently to document
conversations and needs reviewed with clients.
- Conflict resolution - dealing with complaints and providing solutions;
- Submitting detailed proposals, Request for Proposals (RFP), contracts and quotations for current clients and potential leads;
- Remain up to date and fluent on current and new services offered as well as all policies and
procedures relevant to them;
- Ability to educate clients and provide supporting documents on services of interest;
- Develop and provide quotes and paperwork for new client activation;
- Additional duties and tasks as assigned
- In person, web-based client on-boarding and training;
- Coordinate and/or lead current client tour and trial of services needed at SureHire clinics;
- Educate on SureHire testing protocols, bookings/result turnaround times, national exclusive testing network, etc.;
- Communicate client needs and preferences to SureHire staff accordingly.
- Business development, asking for referrals, generating new leads through various means such as networking events, LinkedIn etc.
- Assist in the Client Advisor inbox to answer client questions, make requested account updates etc.
**Job Overview**:
**Date Posted** 11 hours ago**Closing Date** 31-12-2024**Location** Edmonton, Alberta**Role** Strategic Client Advisor**Employment** Full Time**Job Skills**
**Company Name**:
- SureHire Occupational Health Testing**Primary Industry**:
- Occupational Health Testing**Company Size**:
- 1 - 115**Founded In**:
- 2004**Phone**:
- 866-944-4473**Location**:
- Edmonton, Alberta
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