Patient Partnership Lead

4 weeks ago

Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

**Position Details**:
**Posting #**: 29576
**Department**:Quality & Performance Improvement
**Employee Type**:Regular, Full Time
**If Temporary, Number of Weeks**:
**Union**:Non-Union
**Openings Remaining**:1

**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown)

**Application Dates**:
**Opening Date**: 29/10/2024
**Closing Date**: 05/11/2024 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
***:
The Patient Partnership Lead collaborates with Patient and Family Advisors (PFA) to design and implement strategies to enhance patient/family partnership throughout the organization. This position is responsible for the recruitment and retention of volunteer patient and family advisors as well as the evaluation of their experience and impact within the organization. In addition, the Patient Partnership Lead supports corporate patient experience, engagement and partnership initiatives.

Through demonstrated proficiency in leading and coaching, the following outcomes would be expected:

- Inform corporate strategy, policies and processes related to patient, family and caregiver engagement, experience, and partnership
- Improving performance of Quality, Patient Safety and Patient Experience outcomes in the organization by promoting and engaging patients, families and caregivers in all aspects and decisions
- Implementing standards of care including those embedded in Accreditation Canada’s requirements
- Play a leadership role in creating capacity for partnering and collaboration with PFAs; and
- Develop, execute, and evaluate patient experience, engagement and partnership initiatives

**QUALIFICATIONS**:

- Master's Degree in Business Administration, Health Services Management, Health Sciences, Nursing or other related field is required
- Regulated health professional is preferred
- 3-5 Years of practical related experience
- Advanced proficiency in coordinating volunteers
- Proven leadership abilities, including ability to lead teams through change
- Superior communication, facilitation, presentation and writing skills
- Ability to effectively collaborate with PFAs, physicians, senior leadership and all members of the healthcare team
- Demonstrated ability to evaluate outcomes
- Extensive knowledge of current literature in patient engagement, quality and patient safety
- Working proficiency of Microsoft Office, (Advanced proficiency is an asset)
- Clinical training is considered an asset
- Quality Improvement and project management training and/or equivalent experience is considered an asset

**RESPONSIBILITIES**:

- Manages the requests for PFA participation from clinical teams and makes appropriate selection and assignment of PFAs to projects/committees/teams
- Responsible for recruitment, retention and orientation of PFAs that are representative of the patient, family and caregiver community we serve.
- Promote, develop and maintain a community of advisors, keeping them informed and connected through strong communication channels, networking and educational events.
- Leads educational sessions and workshops that promote patient/family partnership and co-design. These sessions are created and implemented in partnership with PFA.
- Supports the development and execution of key patient experience, engagement and partnership initiatives
- Responsible for the analysis, dissemination and coaching around patient satisfaction, engagement and partnership data
- Participates in the preparation for hospital accreditation and advocates for completion of and compliance to accreditation requirements related to Patient and Family Centred Care and P/F/A collaboration and partnership.
- Supports the Joint Patient and Family Advisory Council, including the development of workplans, agendas, and collaborating with co-chairs
- Acts as a liaison between advisors, project leads/committee co-chairs, staff and senior leadership team in collaboration with the Director of Patient Experience, Quality and Patient Safety
- Supports the development of the corporate strategic plan through robust recommendations informed by internal and external reports.
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

  • Corporate Partnerships, Sponsorship

    3 weeks ago

    Hamilton, Canada Hamilton Burlington SPCA Full time

    **About the job** Join Our Team and Make a Lasting Impact! Become the Corporate Partnerships, Sponsorship & Grant Lead at HBSPCA Are you a dynamic, strategic thinker who thrives on building meaningful connections and driving positive change? The Hamilton/Burlington SPCA (HBSPCA) is seeking a Corporate Partnerships, Sponsorship & Grant Lead to cultivate new...

  • Development Officer, Partnerships

    3 weeks ago

    Hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation, you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Innovation & Partnerships Analyst

    4 days ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Position Details**: **Posting #**: 30449 **Department**:Research Centre Admin **Employee Type**:**Temporary, Full Time **If Temporary, Number of Weeks**:**52 **Union**:**Non-Union **Openings Remaining**:**1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following...

  • Development Officer, Partnerships

    3 weeks ago

    hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Development Officer, Partnerships

    3 weeks ago

    Hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Development Officer, Partnerships

    4 weeks ago

    Hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Development Officer, Partnerships

    3 weeks ago

    Hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Innovation & Partnerships Analyst

    2 days ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    POSITION SUMMARY: The Innovation & Partnerships Analyst plays a vital role in stakeholder engagement, administrative coordination, and innovation project support at The Research Institute of St. Joe’s Hamilton (RSJH) and St. Joseph’s Healthcare Hamilton (SJHH). Reporting to the Manager, Innovation & Partnerships, the Analyst is responsible for...

  • Innovation & Partnerships Analyst

    2 days ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    POSITION SUMMARY:The Innovation & Partnerships Analyst plays a vital role in stakeholder engagement, administrative coordination, and innovation project support at The Research Institute of St. Joe’s Hamilton (RSJH) and St. Joseph’s Healthcare Hamilton (SJHH). Reporting to the Manager, Innovation & Partnerships, the Analyst is responsible for...

  • Patient Food Services Supervisor, Part Time

    4 weeks ago

    Hamilton, Canada Compass Group Full time

    **Working Title**:Patient Food Services Supervisor, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**: 26.50 **Address**:1200 MAIN ST WEST Hamilton ON L8N3Z5 **New Hire Schedule**:64.25 Hours Bi-WEEKLY 7 Shifts per pay alternating weekends, some statutory holidays **Requirement**:CSNM membership **Compass One Healthcare** is a premier...

  • Project Coordinator

    4 weeks ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Position Details**: **Posting #**: 27470 **Department**:Research Centre Admin **Employee Type**:Temporary, Full Time **If Temporary, Number of Weeks**: **Union**:Non-Union **Openings Remaining**:1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following sites**:...

  • Development Officer, Partnerships

    4 weeks ago

    Hamilton, ON, Canada Hamilton Health Sciences Foundation Full time €25,000

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Permanent Full Time Manager, Patient Services

    1 week ago

    Hamilton, Canada Local Health Integration Network Full time

    Position Summary: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Are you a strategic leader that drives effectiveness, efficiency and excellence in patient care? Do you have experience leading and motivating staff to meet organizational objectives? Are you passionate about exceptional health care and driven by a desire to help others? Do you have...

  • 3 Days Left: Development Officer, Partnerships

    4 weeks ago

    Hamilton, Canada Hamilton Health Sciences Foundation Full time

    Join a team that makes a real difference in the lives of others every day. At Hamilton Health Sciences Foundation (HHSF), you will play an important role in supporting cutting-edge healthcare and improving patient outcomes, while being part of a passionate and caring community. We inspire and motivate gifts that fund medical equipment and patient amenities,...

  • Strategic Hardware Partnerships Director

    2 days ago

    Hamilton, Ontario, Canada Canonical Full time

    As a Strategic Hardware Partnerships Director at Canonical, you will lead the development of strategic partnerships with leading semiconductor companies to drive innovation and growth for Ubuntu.Key responsibilities include:Collaborating with cross-functional teams to develop joint product roadmaps and go-to-market strategiesNegotiating contracts and...

  • Patient Service Coordinator

    1 week ago

    Hamilton, Canada Ancaster Orthodontics Full time

    Ancaster Orthodontics has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our Ancaster, ON team 4-5 days a week. Canadian Orthodontic Partners provides support services to Ancaster Orthodontics and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide...

  • Talent Partnership Consultant

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday; 8:30 - 4:30 (hybrid) **Education Level** Bachelor's degree in a related field **Career Level** 4 years of relevant experience Ranked among the top engineering schools in Canada and worldwide, McMaster’s Faculty of Engineering has a reputation for innovative programs, cutting-edge research, leading faculty, and aspiring...

  • Manager, Strategic Initiatives

    2 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday to Friday **Education Level** University Degree. Masters level preferred **Career Level** 5+ years of related experience in a post-secondary setting with experience and knowledge in strategy and road map development. Hospitality Services is a McMaster department committed to enhancing the campus life experience by supporting the...

  • Mechanical Engineer – Healthcare Sector

    2 weeks ago

    Hamilton, Canada The Walter Fedy Partnership Full time

    Posted Monday, January 27, 2025 at 5:00 AM Are you ready to design systems that matter? Join our team as a Mechanical Engineer and contribute to creating innovative healthcare facilities that enhance patient care, operational efficiency, and sustainability. You'll Love this Role If - You’re passionate about using your engineering expertise to design...

  • Director of Global Sales Partnerships

    15 hours ago

    Hamilton, Ontario, Canada Canonical Full time

    We are seeking an experienced Partner Sales Director to join our team at Canonical. In this role, you will be responsible for leading our sales efforts with Global System Integrators (GSIs) and developing strategic partnerships to drive growth. You will work closely with our marketing, sales engineering, and product management teams to deliver on targets and...