Spanish and English Bilingual Collection Officer

7 months ago


Toronto, Canada SinglePoint Group International Full time

Join our vibrant and expanding team at SinglePoint as a Collections Representative. We pride ourselves on fostering a dynamic work environment where dedication is rewarded and growth opportunities abound.

We have a permanent **full-time opportunity** and the schedule we are currently hiring for is 5 days a week:

- Monday through Friday between 8:30 am-8:00 pm ET and up to one mandatory Saturday shift a month

**Responsibilities**
- Respond to incoming calls from debtors
- Conduct debtor trace and locate efforts using advanced search engines
- Establish and document payment arrangements with debtors
- Identify and escalate priority issues

**Requirements**:

- Previous experience in USA Collections (considered an asset)
- Proficiency in Spanish is mandatory
- Proven commercial collection experience
- Strong organizational skills
- Excellent customer service skills with a focus on phone etiquette
- Critical thinking abilities
- Proficiency in computer skills
- Collector’s license, with the ability to be licensed across the country
- Meet and exceed recovery targets as set out by the company

**Perks**
- Remote work option available after training
- Comprehensive dental and medical benefits program
- Insurance discounts
- Access to the Perkopolis Discount Program
- Career and Leadership Development opportunities

**Compensation**:

- Between $3,000 and $3,500 monthly based on expereince

If you are an ambitious individual looking to make a significant impact and grow professionally, we encourage you to apply.
- We are an equal-opportunity employer_**_._**
- Accommodations are available upon request at any_ _point in the selection process. _#1_



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