Store Manager

6 months ago

Hamilton, Canada Curry's Art Store, Ltd. Full time

**Work Status: Full-Time**

**Location: Hamilton**

**ABOUT THE ROLE**:
As Store Manager, you will strike a balance between maintaining smooth day-to-day general operations in the store, and implementing long-term vision and goals for your location. You will excel at modeling excellent customer service to your team, while simultaneously providing consistent, quality work on all detail-oriented duties.

You will bring to your position a diverse set of skills and experience in Retail, Employee Relations & Management, and art materials & media. Your experiences and willingness to lead by example will help you in your goal of building the Curry’s brand, cultivating a dedicated sales force, and maintaining a store with a strong presence in your local arts community.

**KEY RESPONSIBILITIES**:

- Manage, motivate, & coach your team of diverse Sales Associates to provide optimal customer service to your clientele
- Schedule staff shifts while maintaining overall hours that align with company guidelines
- Successfully delegate duties
- Conduct hiring, employee relations, staff training, disciplining, and dismissals
- Liaise with HR department concerning all such employee relations, and diligently provide related paperwork
- Carry out reviews of staff performance and provide consistent feedback to your team in order to build a dedicated sales force and foster their professional growth
- Monitor sales targets and motivate staff to reach them
- Maintain a balanced cash system, and perform banking/deposit duties
- Oversee product discrepancies, inventory counts, and maintaining optimal stock levels
- Respect and reinforce Loss Prevention and Health & Safety policies and procedures in the store
- Maintain and build the Curry’s brand by understanding company values and portraying them to customers & modeling them to your team
- Quickly adapt to changes to internal policies & procedures, or within the Art Materials industry
- Filing reports
- Demonstrate consistency and punctuality to your team
- Communicate effectively with the Retail Operations & Sales Manager, and work with their direction
- Other duties as required

**REQUIREMENTS**:

- Post-secondary College or University diploma/degree or equivalent experience required (i.e. in a related field)
- Extensive knowledge and experience with a wide variety of art materials and media
- 2 years of Store Manager experience and coaching a sales team
- Excellent English written & verbal communication skills
- A working knowledge of Microsoft Word, Excel, Outlook, and TECSYS PointForce/PFE
- Extensive experience with cash handling and point of sales transactions, including Chase debit/credit terminals
- Experience with balancing cash and banking
- Flexible schedule, with mandatory availability during our busiest times of year (Back to School and Holidays)
- Understanding of the current Canadian retail climate
- Dedication to maintaining and building the Curry’s brand

**SKILLS**:

- History of dedication to customer service excellence and reaching sales targets
- Strong attention to detail, and ability to see the overall goal of projects
- Ability to communicate effectively, in written and verbal form, to the staff that you manage, and to your peers and managers in Head Office
- Adaptable to industry, company, and product changes
- Ability to display a positive, engaging attitude while being a firm leader to your staff
- Strong time management & organizational skills
- Willingness to delegate duties & hold staff accountable
- Dedication to punctuality
- Responsive and flexible
- Comfortable multi-tasking & able to prioritize to meet strict deadlines
- Must have a strong working knowledge of Word, Excel, Outlook, and PointForce
- Experience with Chase debit/credit terminals, and point of sales transactions
- Self-motivated & able to work independently, as a leader, and also as a member of a team
- Experience with a variety of art materials

Pay: From $40,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person

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