Parts Advisor

3 weeks ago

Bedford, Canada FraserwayRV Full time

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

We're looking for high caliber people who can help us defy convention and go beyond the status quo as a **Parts Advisor**. This is a **Full Time, Permanent position** for our **Bedford**, NS Dealership**.

**Job Duties**:

- Adhere to the company Mission, Vision & Values
- Assist in retail customer purchases
- Knowledge of the location of all parts and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into computer
- Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
- Ability to provide substituted parts information for obsolete/upgraded
- Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
- Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system
- Merchandise new parts
- Transport parts to and from service technicians to maintain technician efficiency
- Enter sale prices into the computer
- Replace price stickers when pricing changes or when stickers age
- Clean, organize and stock the till area, shelves and displays
- Make signs for weekly/monthly sales
- Stock return slips and bags
- Update received parts to correct inventory bin location and move parts to correct location upon receiving
- Maintain clean work environment
- Cover shifts for coworkers scheduled time off and sick days
- Retrieve required information needed for parts orders
- Maintain a clean and safe warehouse environment
- Writing waybills
- Return parts in a timely manner
- Inventory cycle counts per quarter/per year
- Update purchase order comments with newest information
- Answer the phone, if others are unable to attend to the call
- Any other task and activity as assigned by the Fixed Operations Manager

**Requirements**:

- Minimum grade 12 education
- Good knowledge of provide and mechanical/electrical parts
- The employer will provide all training

**Fraserway RV** is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.

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