Office Clerk

2 weeks ago

Vancouver, Canada Charest Legal Solutions Inc. Full time

**OFFICE CLERK**:
This is a full-time **in-office position. **Available immediately.

As the production assistant your job will entail working in a fast-paced professional environment in our transcription department processing orders for legal transcripts.

You must be adept at working effectively with our clientele while displaying tact, diplomacy and a high level of confidentiality.

The ideal individual will have above-average time management skills and the ability to prioritize and re-prioritize as new tasks are received. Must excel at working under pressure with multiple tasks on the go, shifting timelines and priorities. The ability to remain calm and focussed while meeting deadlines is critical.

**Responsibilities**:

- Service transcription/job orders from start to finish, including dealing with clients and service providers, quality control oversight, and invoice products to clients.
- Efficiently manage and promptly respond to all incoming inquiries/requests for information independently or re-direct to the appropriate person/area
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Perform basic administrative tasks such as photocopying, scanning and filing

**Experience and skills required**:

- Proficient with Microsoft Office
- Ability to learn industry-specific software program
- Excellent English, both spoken and written
- Ability to stay calm and friendly under pressure
- Excel at managing multiple priorities and changing priorities
- Attention to detail
- Strong communication skills; the ability to be proactive vs reactive
- Very strong organizational skills
- Pays close attention to detail, ensuring all documentation, spelling, grammar and other information is accurate
- Strong listening and processing skills; able to stay focused and on task
- Excellent follow-up skills

**Salary**: $41,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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