Quality Assurance Manager

3 weeks ago

Mississauga, Canada ergoCentric Seating Systems Full time

_**About**_
- ergoCentric Inc. was founded in 1990. Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments._
- Today, ergoCentric offers a comprehensive portfolio of ergonomic workstations, including ergonomic task seating, electric height adjustable tables, and ergonomic accessories. Our employees are the driving force behind our success over the past thirty-plus years. Our diverse engineering, manufacturing, sales, and administrative teams across North America believe everyone should be comfortable and healthy at work, and we take great pride in creating and delivering high-quality, build-to-order ergonomic office solutions._
- ***_
- Reporting to the VP of Supply Chain and Operations, they are responsible for setting, implementing and improving a Quality Management System, inclusive of establishing and tracking all related KPI’s. They will drive continuous improvement through their leadership of a team of quality controllers. Developing programs to reduce errors and improve efficiency, while ensuring adherence by the supply base, both domestic and abroad._
- **Standard Job Duties**_
- _Understand customer needs and requirements to develop effective quality control processes_
- _Devise and review specifications for products or processes_
- _Set requirements for raw material for suppliers in coordination with Engineering team and monitor their compliance_
- _Supervise inspectors, technicians and other staff and provide guidance and feedback_
- _Manage NCR process and lead defective materials inventory reduction process_
- _Assist in product development to identify quality risks_
- _Coordinate incoming, in-line, outbound inspection staff_
- _Keep accurate documentation and perform statistical analysis_
- _Assist production team with establishing processes that build quality into each step of the operation_
- _Perform vendor audits/assessments_
- **Requirements**_
- _7+ years in a progressive quality assurance role, with exposure to manufacturing_
- _Ability to communicate with vendors both domestic and abroad_
- _Strong interpersonal skills and the ability to effectively work with many levels and types of people_
- _Capable of managing multiple challenging assignments concurrently_
- _Track record of process improvement_
- _Effective problem solver_
- _Self-managed_
- _Flexibility of working hours to allow for communication overseas to occur when needed (due to time zone differences)_
- _Ability to travel_
- **Benefits of working at ergoCentric**_
- _Competitive wages_
- _Opportunities for advancement and cross-training_
- _Health & Dental Benefits_
- _Long-Term Disability and Life Insurance_
- ergoCentric Inc., is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require._

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00-$120,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5T 2L6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- quality assurance: 7 years (required)

Work Location: In person

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