Supervisor

3 weeks ago


Aurora, Canada The Woods Cannabis Full time

This is an invitation for qualified applicants to express their interest in becoming a Supervisor for The Woods Cannabis & The CBD Shoppe - Aurora location. This position requires an individual who has a proven, and sustained track record of sales aptitude, professionalism (especially in adversity) and excellent accountability. As we are a company that provides profit sharing bonuses, we’re looking for individuals who are able to bring an ownership mentality to our store and serve as a role model for the entire team.

**What we’re looking for**:

- Individual is committed to growing The Woods brand by exceeding expectations on a regular basis and ensuring store operations and customer experience are pristine
- Individual has a strong record of attendance and lack of tardiness
- Individual is able to handle high-pressure situations and can handle difficult conversations while remaining calm and being able to communicate in a respectful manner
- Individual continuously seeks ways to improve the business even beyond their stated role

**Key Duties and Responsibilities**
- Meet sales goals through confident floor management skills, owning the day-to-day operations of the store
- Ensure POS transactions and end of day cash reconciliation is accurate and follow-up on any discrepancies, and ensure cash deposits are done accurately and on schedule
- Train, coach, motivate and mentor the Budtender staff on product knowledge and retail sales techniques
- Support achievement of key sales targets and other business objectives
- Provide exceptional guest service; act as a role model to the team of Budtenders
- Ensure a high quality guest experience is provided in every interaction
- Support with administrative tasks as required; ensure compliance with policies and procedures
- Assist in building a weekly staff schedule that complies with labor policies
- Support resolution of all issues that arise from staff or guests, such as complaints or grievances
- Coordinate with team to perform weekly inventory audits and reconciliation
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations
- Maintain a clean and organized work environment
- Other duties as may be assigned

**Qualifications**
- 2-4 years experience in retail management
- A leader with a proven ability to train others and retain talent
- Strong floor leadership and coaching skills to develop and motivate a retail sales team
- Proven ability to deliver positive guest experiences which build loyalty and deliver quantifiable results
- Ability to handle competing priorities in a fast-paced environment
- Very strong verbal and written communication with excellent organizational skills
- Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
- Passion for cannabis products and education
- Responsible, reliable, and guest-oriented

**Requirements**:

- Minimum age 19 years old
- Able to lift boxes 5-35 lbs

**Salary**: From $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Profit sharing
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Aurora, ON L4G 3L4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 2 years (required)
- Retail management: 1 year (required)

Licence/Certification:

- Cannsell Certification (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

Application deadline: 2023-06-19


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