Customer Service Agent
3 weeks ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Tasks**:
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Take customers' orders
- Promote sales to existing clients
- Advertise and/or promote products, sales or services
**Computer and technology knowledge**:
- MS Office
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
**Experience**:
- 3 years to less than 5 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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