customer service agent

3 weeks ago


Richmond, Canada True Stitch Marine Inc. Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 yearsTasks
  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Receive and log complaints
  • Receive payments
  • Take customers' orders
  • Promote sales to existing clients
  • Advertise and/or promote products, sales or servicesComputer and technology knowledge
  • MS OfficeWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlinesPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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