Dispatch Coordinator

2 months ago


Etobicoke, Canada I-WAY TRANSPORT INC Full time

Reach out to customers to book loads
- Continuously monitor the load boards to book loads
- Handle customer complaints by providing solutions. Often within a time limit to ensure the customer is satisfied
- Identify customer needs or desires in order to recommend the appropriate product or service
- Work with colleagues when necessary to resolve customer complaints
- Answer all phone calls from customers
- Book pickup and delivery appointments
- Planning of LTL, Tracking & tracing
- Communicate with customers for shipments late or problematic
- Must pay attention to detail
- Must be able to work under pressure
- Must be able to work in a fast-paced environment
- Must be a team player

**Salary**: $35,000.00-$50,000.00 per year

Minimum Experience
- 1 to 2 Years

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$50,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Dispatcher: 1 year (preferred)

Work Location: One location

Expected start date: 2023-01-02



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