Fr Telephone Agent

2 months ago


Ottawa, Canada QualRecruit Full time

QualRecruit is seeking a contractor to support our market research recruitment team as a telephone agent for a short period starting October 29, with the potential to extend the arrangement by mutual agreement.

Key Responsibilities:

- Placing calls to prospective study participants to confirm their eligibility to participate in research projects they have applied for.
- Transcribing participants’ answers to questions posed over the phone.
- Determining the articulacy of prospective study participants and whether they would be a good fit to participate in research.
- Scheduling qualified respondents.

**Requirements**:

- Friendly and personable approach to communicating over the phone.
- Effectively able to work with mínimal supervision.
- Detail-oriented approach to following established processes and procedures.
- Knowledge of core computer programs and aptitude for working with new systems and software.
- Access to a computer (either PC or Mac) with a web browser (Safari, Edge, Chrome, or Firefox), headset, microphone, and a reliable internet connection.
- Available at least 15 hours per week

**Job Types**: Part-time, Casual

Pay: $18.50 per hour

Expected hours: No less than 10 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

**Education**:

- Secondary School (required)

**Language**:

- French (required)

Work Location: In person

Expected start date: 2024-10-29


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