Application Coordinator

2 weeks ago

Toronto, Canada Women's College Hospital Full time

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Building on the momentum of our _Healthcare Revolutionized 2018-22 Strategy_, o_ur [r]Evolution Build Back Better Strategic Framework outlines our path forward into 2024. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

**FOR EXTERNAL APPLICANTS ONLY**:As a condition of employment, you are required to submit proof of full COVID-19 vaccination to the Hospital’s Occupational Health, Safety & Wellness department. Applicants must be legally eligible to work in Canada and reside in Ontario.

**Summary of Duties, but not limited to**:

- Investigate problems and questions from end users
- Works with business areas to understand points of integration (e.g. health records, finance)
- Understands and work to prioritize and implement requested changes to the system
- Analyses data conversion needs
- Supports full system testing and go-live planning
- Identifies standard reporting tools and templates and develop process for authorizing the creation of new templates
- Analyses, provide specifications for, and develops individual reports as required
- Develops and writes test plans with expected results for detailed standalone and integrated
- Coordinates, manages, performs and sign-off all testing activities
- Provides post-implementation support for users, trainers and on unit support staff
- Maintains a current understanding of organizational practices and related industry rules and regulations
- Reviews and tests each new release to coordinate enhancements as required
- Performs system maintenance as required

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

**Qualifications**
- Completion of an undergraduate Degree in Health Informatics or a related field
- Five (5) years’ of progressively responsible and related experience in a directly related field
- Epic Ambulatory Certification, preferred
- Care Everywhere and/or Beaker Certification, asset
- Ability to travel to the United States to complete training, preferred
- Proficiency in MS Office, MS Visio, and MS Project
- Strong ability with system analysis and design
- Excellent problem solving and resolution skills
- Ability to provide exceptional customer service
- Strong organizational skills and the ability to oversee several projects with competing priorities
- Ability to produce high quality reports and meet deadlines
- Strong initiative and self-managing skills.
- Excellent interpersonal skills in order to interact with individuals in a wide range of situations.
- Outstanding verbal and written communication skills.
- Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria.
- Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
- This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

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