Member Experience Manager

7 months ago


Vernon, Canada Predator Ridge Full time

**Member Experience Manager**
**Seasonal FT**

**_Secure your employment now and start in April
- **

**CHOOSE TEAM PRED SO WORK DOESN’T GET IN THE WAY OF YOUR SUMMER FUN**
**Work. Golf. Beach. Repeat.**

Predator Ridge Resort is celebrating our 33rd year and we employ 400 team members seasonally. We provide a
safe, harassment free work environment where the culture and happiness of our team is a priority.

**WHAT TO EXPECT**:
Reporting to the Director of Golf, we are seeking an energetic, service-driven, passionate individual to lead our
and Member Services area as well as design, delegate and implement memorable membership events. Predator
a positive impact on our guests as well as with our team.
- Lead, manage, hold our Member Services Team accountable for the overall member services experience.
- Be an Integral member of our Golf Operations Management Team.
- Plan, implement and work with our golf operations team on our Member Leagues
- Plan implement and work with our golf operations team on our Member Events
- Design, implement as well as coordinate with our Marketing team on timely Member communications.
- Oversee as well as collaborate with our Operations Manager and Director of Golf on the efficiency of our
- Member Tee Sheet Experience.- Is a visible participant in all Member Leagues/Events.
- Promotes amenities, activities and facilities and directs guests.
- Greets members/guests in a prompt, professional and friendly manner.
- Manages ‘day of’ bookings, cancellations, changes, and special requests.
- Answers golf related phone calls and efficiently responds to requests.
- Acts as first-line trouble shooter and promptly follows up on feedback.
- Actively participates in Predator Ridge events when required.
- Ensures that member group golf carts are appropriately staged and ready on time.
- Supports the Golf Shop as necessary.
- Coordinates golf lessons and packages.
- Assists with other duties as may be required.

**THE PERKS:
- FREE Golf, FREE Pickleball & Tennis, FREE use of Fitness Centre.
- Discounts at all F&B Outlets and at both Retail Shops.
- Friends and family discounts on Golf, Food, Tennis, Lodging and more
- Flexible hours and cross training available.
- Monthly Team lunches.
- Year end Golf Tournament.
- Uniform provided.
- OFA Level 1 Certification optional.
- Seasonal benefits after 2 years at FT status.

**SUCCESSFUL CANDIDATE MUST HAVE:
- Acknowledge the presence of choice in every moment and take responsibility for your life.
- Communicate with honesty and kindness and create a space for others to do the same.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka don’t take yourself too seriously.

**WE ARE LOOKING FOR:
- Knowledge of the game of golf.
- Physical ability to perform tasks that may require prolonged standing and lift heavy objects.
- Experience with MS Office suite.
- Ability to manage numerous tasks with a variety of different personalities while working towards
- solutions and an amazing guest experience.- Available for a variety of shifts including weekends and early mornings.
- WHMIS.

**COMPENSATION:
- $26 per hour

**CONNECT WITH US:
**INCLUSIVITY**:
Predator Ridge Resort is an equal opportunity employer that is committed to diversity and inclusion in the
workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual
orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as
outlined by federal, provincial, or local laws.
This policy applies to all employment practices within our organization. Predator Ridge Resort makes hiring
decisions based solely on qualifications, merit, and business needs at the time.

This job description indicates the general nature, essential duties, and responsibilities of this position. It does not contain a
comprehensive inventory of all responsibilities and qualifications.



  • Vernon, Canada Tricoci Full time

    At Tricoci Salon & Spa, we strive to deliver an exceptional client experience through our team's dedication and passion for beauty and self-care. We are a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.We believe that every individual deserves to feel confident and...


  • Vernon, Canada The Grounds Guys Full time

    Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career, then we want to talk with you. At Ground Guys, we’re more than just...


  • Vernon, Canada Savers Value Village Full time

    Description Job Title: Store Production Team MemberPay: 17.40-18.34$/hrWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Vernon, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Restaurant Supervisor RoleWe are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional customer service at beBee Professionals in Vernon, Canada.Key Responsibilities:Supervise restaurant staff to maintain high levels of customer satisfaction and a welcoming atmosphere.Train and onboard new employees to ensure...

  • Count Team Member

    1 day ago


    Vernon, Canada Lake City Casino Full time

    **Job Type: Casual** **The Gateway to Your Future** This is a critical role to the success of the casino and a great way to get your foot in the door and learn the gaming industry from the ground up. A Count Team Member accurately retrieves, sorts, counts, and reconciles daily monetary receipts and deposits. To excel in this role, cash-handling experience...

  • Team Member

    7 months ago


    Vernon, Canada Pita Pit Vernon Full time

    Main functions: As part of the pit crew, you will be responsible for providing quick, friendly and courteous service to customers as per Pita Pit standards and values. You will be properly preparing food, receiving orders, collecting payments and maintaining a clean work environment. **Duties**: 1. Food preparation including but not limited to: rolling...


  • Vernon, Canada SB 2 Enterprise Ltd. Full time

    SB 2 Enterprise Ltd.We are seeking a highly skilled Liquor Store Supervisor to join our dynamic team. As a Liquor Store Supervisor, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Job Description:As a Liquor Store Supervisor, your primary responsibilities will...

  • Experience Designer

    2 weeks ago


    Vernon, Canada Theworkshop Full time

    Senior Designer OpportunityA contemporary wholesale brand, Theworkshop, is seeking a Senior Designer to join their dynamic team in Downtown Los Angeles. As a key member of the team, you will play a crucial role in shaping product lines and elevating the brand's identity.You will collaborate closely with designers and cross-functional departments to:Develop...

  • Team Member

    7 months ago


    Vernon, Canada Quesada Burritos & Tacos Full time

    Description: We are seeking Team Member/Food Server to join our team in Vernon! You will be responsible for serving food to guests, preparing fresh food items according to recipes, maintaining the restaurant and providing exceptional customer service. **Responsibilities**: - Greet customers and make food items as per customer's requests. - Ensure that all...

  • Drop Team Member

    5 months ago


    Vernon, Canada Gateway Casinos & Entertainment Limited Full time

    Description Position at Lake City Casino Job Type: Casual Job Rate: $17.40/hr The Gateway to Your Future Retrieves, sorts, counts, and reconciles daily cash and coin receipts from different areas within the facility; prepares deposits for daily revenues in an accurate, secure, and efficient manner in accordance with proper policies and...

  • Service Manager

    3 months ago


    Vernon, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    Shift Manager RoleWe are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Vernon, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer...

  • Table Game Host

    3 weeks ago


    Vernon, Canada Lake City Casino Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Table Game Host to join our team at Lake City Casino. As a key member of our gaming floor, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons.Key ResponsibilitiesCompute wins or loses and bet settlements accurately and...

  • General Manager

    7 months ago


    Vernon, Canada Red Robin Canada Full time

    General Manager - Vernon, B.C. $65,000 - $72,000 + share of Tip Pool + Management Incentive and Profit Sharing Plan As we look into expansion across the country over the next few years, we are looking to build our "bench" with talented and passionate individuals who want to grow with us! This is an excellent opportunity to join us at the ground level on our...

  • Restaurant Manager

    7 months ago


    Vernon, Canada Tim Hortons | Coffee & Donuts Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting,...


  • Vernon, Canada Kal Tire Ltd Full time

    p>Are you seeking a dynamic role focused on people development, strategic planning, cost control, inventory management, and budgeting? We are seeking a talented Assistant Store Manager for the New Minas store in Nova Scotia.You will have the opportunity to facilitate hiring, training, influence, mentorship, and performance management.You will enhance...


  • Vernon, Canada Kal Tire Ltd Full time

    p>Are you seeking a dynamic role focused on people development, strategic planning, cost control, inventory management, and budgeting? We are seeking a talented Assistant Store Manager for the Fort McMurray store.You will have the opportunity to facilitate hiring, training, influence, mentorship, and performance management.You will enhance customer...


  • Vernon, Canada Save-On-Foods Full time

    With over 175 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group...


  • Vernon, Canada O'Keefe Ranch Full time

    We are seeking a dynamic and passionate team member to join us at O'Keefe Ranch. You will be responsible for overseeing the daily guest experience, staff coordination, third party bookings and coordination such as weddings and event management for guest experience. **Key Responsibilities**: - Develop and implement strategies to enhance the overall visitor...


  • Vernon, Canada Red Robin Canada Full time

    Restaurant Assistant Manager - Vernon, B.C. Our Assistant Managers not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization....

  • Commissary Kitchen

    1 day ago


    Vernon, Canada Nature's Fare Markets Full time

    Nature’s Fare Markets is looking for a full-time team member to assist with daily responsibilities in our Commissary Kitchen based out of our Head Office location here in Vernon, BC. We are looking to fill multiple positions from this posting. **COMMISSARY KITCHEN TEAM MEMBER** **The Opportunity**: Do you love food? Are you passionate about cooking...