Customer Service Representative
2 weeks ago
**Job Summary**:
- Identify and address customer needs, with a goal of total satisfaction
- Receive and log complaints
- Provide attentive, courteous and efficient customer service
- Ability to work independently in a multi-tasking environment
- Perform general office duties
- Professional telephone skills
**Personal Suitability**
- Excellent written & oral communication skills
- Customer focused, positive attitude, empathy and good listening skills
- Reliable, dedicated and well-organized
- Previous customer service experience as asset
**Job Types**: Full-time, Permanent
**Salary**: $16.00-$19.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- STONEY CREEK, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: One location
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