Quality Oversight Officer

7 months ago

Montréal, Canada GardaWorld Full time

**Key Responsibilities**:

- Perform audits and engage in active oversight to SOP compliance and checkpoint performance
- Oversee and document compliance with CATSA's SOPs and GardaWorld BMS across the region
- Provide feedback to Screening Officers and inform Service Deliver Manager (SDM) of findings in a timely manner
- Intervene immediately if parts of the screening process were not completed or if critical aspects of the screening process were performed incorrectly
- Conduct and/or assist audits (CATSA CCP, CGSB, and/or Internal Audits)
- Conduct site inspections, breach investigations and infiltration test investigations
- Assist various departments with continuous improvement initiatives
- Identify opportunities for improvement and provide follow-up, positive and constructive feedback
- Assist with the development, issuance and tracking of Corrective Action Plans based on performance evaluations or incidents
- Collect data to measure SOP compliance and Screening Officer performance
- Other duties as required

**Education**:

- A minimum of Grade 12 Diploma or GED equivalent is required
- Post Secondary diploma or degree is preferred or Business Management or Auditing equivalent work experience.
- A minimum of three (3) to five (5) years of experience in the aviation or security industry.
- A minimum of two (2) to five (5) years combined experience in training, and/or quality.

Knowledge, Skills, and Abilities:

- Proficiency in Microsoft Office including competent Microsoft Excel usage
- Excellent written, verbal and communication skills
- Able to meet deadlines while working in a fast-paced environment
- Ability to work independently and be a self-starter
- Strong data analysis and analytical skills
- Strong organizational and planning skills in a fast-paced environment
- Excellent time management skills and ability to multi-task and prioritize work
- Coaching, Mentorship, and soft skills are required
- Fluency in English, spoken and written, is required
- Fluency in French, spoken and written, is an asset
- Previous Screening experience and knowledge of Screening Standard Operating Procedures is considered an asset
- Previous experience in quality assurance/control is an asset

**Competencies**:

- Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information
- Managerial Courage
- Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Composure - Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
- Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
- Fairness - Acts equitably and fairly; has candid discussions; doesn't have hidden agenda; doesn't give preferential treatment.
- Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

**Working Conditions**:

- Travel within Canada may be required on occasion.
- Physical requirements include but are not limited to - standing, lifting, sitting for prolonged periods, extensive use of a computer/electronic device.
- Ability to mentally focus and concentrate for prolonged periods.
- Ability to facilitate in person sessions that requires standing, sitting, walking, speaking, and directing participation of small (3 to 4 people) to large (20 to 50 people) groups during regular business hours over multiple days.
- Exposed to sounds and noise levels that are distracting or uncomfortable.
- Work near others. Will share the same workspace and work with people from varying organizational levels, divisions, departments and geographical locations.
- No set permanent schedule - may need to work or travel outside of regular work hours based on operational need.
- Overtime can be controlled but may be required dependent on program needs.
- Works with little to no direct supervision on routi

  • Commissioning Oversight Specialist

    8 months ago

    Montréal, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Commissioning Oversight Specialist **provides technical review and recommendations related to design, specifications, construction, and turnover of projects to ensure project quality and its effective integration into building operations and maintenance. The Commissioning Oversight Specialist works with technical team...

  • Commissioning Oversight Specialist

    7 days ago

    Montréal, Canada BGIS Full time

    Job Field: **Facility/Property Management** - Job Type: **Full-time** - Building Location: **Downtown Montreal** - Length of Assignment: **Who We Are** **SUMMARY** The **Commissioning Oversight Specialist **provides technical review and recommendations related to design, specification, construction and turnover of projects to ensure the quality and...

  • Food Quality Assurance Auditor

    6 days ago

    Montréal, Canada Medina Quality Full time

    **Do you love to travel?** **Are you passionate about food safety and cross-cultural work?** **Do you have a strong belief in corporate social responsibility, diversity, and collaboration?** **If yes, Medina Quality is seeking charismatic, observant, self-disciplined and articulate applicants to join its audit team. Half the time you will be travelling...

  • Food Quality Assurance Auditor

    2 days ago

    Montréal, Canada Medina Quality Full time

    **Do you love to travel?** **Are you passionate about food safety and cross-cultural work?** **Do you have a strong belief in corporate social responsibility, diversity, and collaboration?** **If yes, Medina Quality is seeking charismatic, observant, self-disciplined and articulate applicants to join its audit team. Half the time you will be travelling...

  • Financial Analyst

    3 months ago

    Montréal, QC, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled Financial Analyst - Fund Oversight to join our...

  • Quality System Operations Specialist

    2 weeks ago

    Montréal, Canada 35Pharma Inc. Full time

    **35Phama** is a biopharmaceutical company that designs and develops innovative therapeutics for life threatening lung diseases, musculoskeletal and metabolic disorders. We believe in connecting rigorous science with our innate sense of urgency to rapidly generate breakthrough therapies for patients in need to better quality of life. Our highly qualified...

  • Food Auditor

    6 days ago

    Montréal, QC, Canada Medina Quality Full time

    **Seeking Position**: Food Auditor / Quality Assurance (1/2 Remote) **Do you love to travel?** **Are you passionate about food safety and cross-cultural work?** **Do you have a strong belief in corporate social responsibility, diversity, and collaboration?** **If yes, Medina Quality is seeking charismatic, observant, self-disciplined and articulate...

  • Responsable, Qualité

    7 months ago

    Montréal, Canada Zoetis Full time

    La personne retenue sera responsable de la conduite des activités visant à garantir le respect des normes de qualité des produits pharmaceutiques, des agents biologiques et des dispositifs de santé animale de Zoetis Canada. Par l’entremise de l’élaboration et de l’entretien de systèmes qualité rigoureux et de la création d’une culture,...

  • Quality Systems Lead

    7 months ago

    Montréal, Canada 35Pharma Inc. Full time

    **35Phama **is a clinical-stage biopharmaceutical company that designs and develops innovative therapeutics for life threatening lung diseases, and musculoskeletal and metabolic disorders. We believe in connecting rigorous science with our innate sense of urgency to rapidly generate breakthrough therapies for patients in need to better quality of life. Our...

  • Assurance Quality Manager

    4 days ago

    Montréal, Canada FTAI Aviation LLC Full time

    **About us**: FTAI Aviation Ltd. (NASDAQ: FTAI) is a leading provider of maintenance and support for commercial jet engines, particularly the CFM56 and V2500 models. We specialize in offering innovative solutions that help our airline, lessor, and maintenance customers reduce costs and increase flexibility. We own and lease jet aircraft, enabling us to...

  • Manager, Quality Services

    3 days ago

    Montréal, Canada Endo International Full time

    Job Description Summary At Paladin Pharma, we strive to offer a work environment that meets the diverse needs of our team members and advances the goals of the individual, the team and the company, while promoting flexibility, accountability and collaboration. If you're looking for a hybrid work environment, Paladin is the place for you! This position...

  • Administrator - Operations Management

    9 hours ago

    Montréal, Canada Medina Quality Full time

    Medina Quality (“MQ”) is looking for _detail oriented, professional, personable,_ and _articulate_ applicants to fill the position of Administrator in the Operations Management Department. MQ works with food producers, airlines, and large-scale food buyers, to develop, manage and evaluate effective food safety and quality assurance management systems....

  • Manager, Quality Services

    4 months ago

    Montréal, QC, Canada Endo International Full time

    Job Description Summary At Paladin Pharma, we strive to offer a work environment that meets the diverse needs of our team members and advances the goals of the individual, the team and the company, while promoting flexibility, accountability and collaboration. If you're looking for a hybrid work environment, Paladin is the place for you! This position...

  • Administrator - Operations Management

    2 weeks ago

    Montréal, Canada Medina Quality Full time

    Medina Quality (“MQ”) is looking for _detail oriented, professional, personable,_ and _articulate_ applicants to fill the position of Administrator in the Operations Management Department. MQ works with food producers, airlines, and large-scale food buyers, to develop, manage and evaluate effective food safety and quality assurance management systems....

  • Business Quality Manager

    1 day ago

    Montréal, Canada Church & Dwight Full time

    A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take...

  • Supervisor - Operations Management

    8 months ago

    Montréal, Canada Medina Quality Full time

    Medina Quality (“MQ”) is looking for _detail oriented, professional, personable,_ and _articulate_ applicants to fill the position of Supervisor in the Operations Management Department. MQ works with food producers, airlines, and large-scale food buyers, to develop, manage and evaluate effective food safety and quality assurance management systems. Part...

  • Specialist, Quality Assurance 1

    4 weeks ago

    Montréal, Canada VIA Rail Canada Full time

    Reference Number : 588 Status : Permanent - Full-time Annual Salary / Hourly Rate : $71 971 - $88 906 Number of positions to be filled : 1 Application Deadline : 01/17/2025 Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our...

  • Supervisor - Client Relationship Management

    3 days ago

    Montréal, Canada Medina Quality Full time

    MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...

  • Operational Risk Officer

    2 weeks ago

    Montréal, Canada Société Générale Full time

    **Responsibilities**: The Head of Data and Technology Risk is looking to hire a Data and Technology Risk Manager that will join the RISQ/OPE organization to help further define the 2nd line of defense processes, policies and tools for SG’s data and technology environments. Data risk coverage areas include Reference data, transaction processing, data...

  • Auditor - Client Relationship Management

    2 days ago

    Montréal, Canada Medina Quality Full time

    MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...