Canadian Police Information Centre

1 month ago

Winnipeg, Canada City of Winnipeg Full time

Under the supervision of the CPIC Shift Leader, the CPIC Operator is responsible for the maintenance of all records entered by this Unit onto CPIC and Niche systems, processes messages through CPIC Prime ORI from police agencies across Canada, responds to phone requests from police agencies, correctional centers, and organizations within the Justice Department. Other duties include responding to requests for information, via radio, by telephone, in person from officers.

**As a CPIC Operator** **you will**:

- Add, modify, verify and remove computer recorded data on the national system adhereing to strict guidelines of CPIC
- Conduct a variety of queries as requested by police members, courts and authorized police agencies
- Respond to requests from officers in person and over the telephone and narrative CPIC/CAD messages from outside police agencies.
- Rectify problems as they arise
- Other Duties

**Your education and qualifications include**:

- Grade 12 Diploma, GED certificate, or equivalent
- Demonstrated ability to type accurately, minimum 40 words per minute
- Demonstrated ability to work under mínimal supervision
- Must be able to multi-task
- Possess strong organizational skills and ability to prioritize work
- Ability to effectively work under pressure
- Demonstrated ability to deal effectively with a wide variety of people in varying circumstances in a courteous, effective and prompt manner
- Demonstrated ability to communicate effectively both verbally and in writing
- Ability to operate and communicate information using the Winnipeg Police Radio System
- Ability to interpret and communicate information obtained from a variety of computer systems concisely
- Good working knowledge of policies and procedures of Niche and CPIC as they relate to the data entry of information.
- The ability to establish and maintain a positive, respectful, safe and healthy work environment that supports the physical, psychological and social working relationships with members at all levels in a team environment

**Minimum Requirements**:

- Canadian Citizen or Permanent Resident
- Minimum 18 years of age
- No involvement in any criminal activity within the last two years (including illegal drugs)
- No criminal record for which a Pardon has not been granted

**Conditions of Employment**:

- Ability to pass a level 3 Winnipeg Police Service security check and maintain clearance
- Must be able to work 10-hour shifts including days, evenings and nights and including weekends and holidays as required
- Must successfully complete additional training as defined by the Service

**Winnipeg Police Service Competencies**:

- Citizen & Customer Focus
- Composure
- Organizing
- Peer Relationships
- Problem Solving

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