Assistant Manager
1 week ago
**Assistant Manager**
As an Assistant Manager, you will leverage your expertise in the vape industry to support the day-to-day operations of the store working alongside the Store Manager. You will ensure exceptional customer experiences, assist with operational tasks, and help maintain a smooth-running, compliant, and welcoming retail environment.
**Responsibilities**:
- Provide expert guidance and product knowledge to customers, ensuring an exceptional shopping experience.
- Verify customers’ age to comply with legal requirements and store policies.
- Assist customers in finding products that meet their needs and preferences, offering tailored recommendations.
- Handle customer inquiries and resolve issues professionally, both in person and over the phone.
- Accurately and efficiently process transactions at the register.
- Support inventory management by monitoring stock levels, restocking shelves, and maintaining product displays.
- Perform opening and closing duties, including balancing the till and securing the store.
- Enforce and adhere to store policies and procedures, ensuring compliance and a safe retail environment.
- Stay up-to-date with the latest products, industry trends, and regulatory requirements.
- Work independently to oversee daily operations and assist the store manager in maintaining a high standard of service and efficiency.
**Requirements**:
- Must be at least 19 years old (legal vaping age).
- Extensive knowledge of vaping products, industry standards, and trends (required).
- Previous experience in retail or customer management experience, preferably in the vape industry ie. key holder, supervisor, vape specialist, etc.
- Highly organized, self-motivated, and reliable.
- Proficient in basic math for handling cash transactions accurately.
- Flexible availability, with a focus on weekend shifts.
**Experience**:
- Vaping industry knowledge: 2 years (required).
- Supervisory or management experience is an asset, preferred.
**Additional Information**:
- **Job Type**: Full-time
- **Pay**: Starting at $22.00 per hour
- **Expected Hours**: 32 hours per week+
- **Benefits**: On-site parking, store discounts
**Job Types**: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Expected hours: No less than 32 per week
**Benefits**:
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
**Experience**:
- Vape Management: 1 year (required)
Work Location: In person
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