Assistant Store Manager

2 weeks ago

Brantford, Canada Wholesale Club Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Wholesale Club, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Role Mandate:
In this exciting role, you will:

- Promote/support superior customer relations and provide customers with the “Ultimate Shopping Experience”
- Assist the Store Manager in achieving P&L and sales targets
- Work in collaboration with Store Manager to execute business plans
- Work with colleagues to improve productivity, engagement and retention
- Be constantly on the lookout for great talent to join our team
- Be committed to maintaining merchandising and operational standards
- Monitor the competitive environment in your market and propose unique responses
- Be responsible for total store operations
- Work closely with your business partners (H&S, LR, HR) to address and support day to day colleague needs

Accountabilities:

- Implementing centrally developed programs and standards
- Implement initiatives designed to increase employee engagement, recruitment and retention experience.
- Recruit, manage, train, motivate and appraise direct reports.
- Driving business to business customer services (Membership)

Key Measures (Performance indicators):

- Achievement of sales, shrink, labour, contribution and other P&L targets
- Achievement of customer satisfaction targets and other operational standards
- Attainment of colleague productivity, engagement, retention and development targets
- Attainment of national operational standards on formal and informal audits around store operation

Role Requirements:
We are looking for Talented, Passionate Leaders with: - Exceptional customer service skills and a talent for building customer loyalty. - The ability to lead, coach, motivate colleagues, and conduct performance reviews. - Strong financial acumen to deliver outstanding business results. - A commitment to delivering consistent results, every day. - Experience managing retail operations Conflict management experience A history of working in unionized environments Experience managing frontend and cash office departments

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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