Intake Worker

2 weeks ago


Ottawa, Canada IMMIGRANT WOMEN SERVICES OTTAWA Full time

Main Responsibilities include:

- Respond to all requests for interpretation and translation services in a timely and professional manner.
- Find the most suitable language interpreters for each request received and assign them accordingly.
- Be proactive in finding alternatives for clients and service providers when a problem(s) arises (e.g., changes to schedules, preferences, transportation, etc.)
- Collect and input all operational, statistical, and other relevant data from language interpreters, user agencies, and other service providers as required.
- Participate in all staff meetings and external meetings as required.
- Contribute to the overall functioning of the agency and perform duties as may be assigned.

**Qualifications**:

- Post-secondary education.
- Proficiency in the use of computers, databases, spreadsheets, MS Word documents/Google Doc documents, the internet, and mobile technology when remote work is required.
- Effective organizational skills, planning, and prioritizing.
- Ability to work cooperatively within a team.
- Excellent listening and problem-solving skills.
- Knowledge of issues affecting refugee, immigrant, and racialized women.
- Knowledgeable of community resources.
- Excellent interpersonal, verbal & written communication and problem-solving skills.
- Proficiency in English, knowledge of French is an asset.

APPLICATION PROCESS

**Job Type**: Part-time
Part-time hours: 17.5 per week

**Salary**: $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 2023-05-01



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