Client Partner
2 months ago
**Job description**:
We are seeking a dynamic and results-driven Client Partner with expertise in the Utilities sector to join our team. As a client partner, you will be responsible for cultivating and maintaining strong relationships with key utilities clients, understanding their needs, and delivering strategic IT solutions that drive business value.
Location: Calgary/Vancouver
**Key responsibilities**:
- Develop and maintain deep understanding and expertise in the Utilities and Energy sectors, with a focus on D/E (Distribution and Energy) and OT (Operational Technology) tech.
- Act as a trusted advisor to clients, providing strategic guidance on Technology solutions that align with their business objectives.
- Collaborate with internal teams to shape and understand project requirements, ensuring the delivery of innovative and effective solutions.
- Identify new business opportunities within existing client accounts and drive growth through upselling and cross-selling initiatives.
- Stay informed about industry trends, market dynamics, and competitive landscape to effectively position our offerings and differentiate our services.
- Lead client engagement activities, including presentations, workshops, and stakeholder meetings.
- Serve as a liaison between clients and internal teams, ensuring clear communication and alignment throughout the project lifecycle.
- Drive customer satisfaction and retention by delivering exceptional service and exceeding client expectations.
- Contribute to the development of marketing collateral, case studies, and thought leadership content to showcase our expertise and success stories in the Utilities and Energy sectors.
**Required Skills**:
- Bachelor’s degree in business, Engineering, or a related field; MBA or advanced degree preferred.
- Minimum of 5 years of experience in a client-facing role within the Engineering / OT industry, with a focus on serving clients in the Utilities sector of western Canada, preferably utilities clients in British Columbia
- Strong hands-on experience in actual transformation program pre-sales with proven track record of building and maintaining relationships with key clients, driving revenue growth, and achieving business targets.
- Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
- Strategic thinker with a customer-centric mindset and a passion for delivering innovative solutions that address client needs.
- Self-motivated team player with strong leadership capabilities and the ability to thrive in a fast-paced, dynamic environment.
- Willingness to travel as needed to meet with clients and attend industry events.
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Collaborating with teams of creative, fun, and driven colleagues
- Flexible work options enabling time and location-based flexibility
- Company-provided home office equipment
- Virtual collaboration and productivity tools to enable hybrid teams
- Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
- Other perks and wellness benefits like discount programs, and gym/studio access.
- Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
- Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
- Tuition assistance and weekly hot skill development opportunities
- Experiential, high-impact learning series events
- Access to mental health resources and mindfulness programs
- Access to join Capgemini Employee Resource Groups around communities of interest
**About Capgemini**
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environm
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