Contract, Operations Coordinator

6 months ago

Toronto, Canada Greenshield Holdings Full time

**WHO WE ARE**

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

GreenShield Health is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs, we’re helping over a million people start feeling better without the wait.

Want to help people get the support they need when they actually need it? You’re in the right place.

Reporting to the Director of Operations, the Contract, Operations Coordinator will be a key player in the day-to day operations functions at GS Health. We are seeking for someone who wants to make an impact on people’s lives and work with a team of people who share the same passion. In this role you will support various team members and have responsibilities within the Operations team. This is a 12 month contract.

**THE ROLE IN A NUTSHELL**:

- Assist with daily business activities and administrative tasks including but not limited to the administration of programs, scheduling meetings, taking minutes, preparing presentations.
- Responsible for tracking and reporting progress toward operational goals and objectives.
- Work with adjacent teams on cross functional initiatives to support overall company growth.
- Develop and maintain workflows, policies, procedures, and other training materials
- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made

**WHAT WE ARE LOOKING FOR**:

- 1-3 years of experience, with experience working in consulting, at high-growth startups or similar healthcare companies
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate
- significant amounts of information with attention to detail and accuracy
- Ability to lead and own projects and work independently once given direction
- Able to communicate clearly and effectively, especially when speaking about complex
- scenarios to people with a variety of experience levels
- Strong analytical and Excel/Google Sheets skills
- Strong generalist skill set including business acumen, strategic thinking, organization, and project management
- Proactive, self-motivated, and thrives in a fast-paced, dynamic startup environment

**NICE TO HAVE**:

- Bilingual (French/English)
- Previous experience with SQL would be an asset

**THE CULTURE**

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Take a minute to get to know us better by **clicking here** to watch our short video.

Here’s to Better Health for All

**A FEW MORE DETAILS**

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

Providing this information gives GS consent to us

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