Food Safety

3 weeks ago

Cambridge, Canada Cambridge Treats Full time

**Purpose of the Position**:
The Food Safety, Quality, and Regulatory Manager is responsible for overseeing all aspects of food safety, quality assurance, and regulatory compliance to ensure the production of safe, high-quality food products that meet customer specifications and industry standards. This role requires a combination of technical expertise, leadership skills, and an initiative-taking approach to problem-solving and continuous improvement.

**Essential Position Responsibilities**:
**Directs quality, food safety and regulatory programs.**
- Develops and implements food safety, quality, and regulatory policies, procedures, and programs.
- Conducts regular inspections, audits, and risk assessments of production facilities to ensure compliance with regulations and standards.
- Investigate and resolve quality issues, customer complaints, and non-conformances.
- Maintain accurate records and documentation related to quality assurance activities.
- Stay updated on industry trends, regulations, and best practices.
- Coordinate with external auditors and regulatory agencies.
- Maintain the system to fulfill the requirements of industry quality standard such as SQF, BRC, IFS.
- Ensures that the factory not only meets but exceeds the standards required by both customers and regulatory agencies, building trust, and maintaining elevated levels of quality and compliance.
- Monitor and analyze quality performance metrics to drive continuous improvement.
- Prepares and maintains written programs and documentation to ensure effective communication of plant programs, procedures, and quality inspection requirements.
- Ensures effective scheduling and spending to meet quality requirements and ensure product meets expectations.
- Utilizes corrective action and preventive action methods to ensure sustained success.
- Ensures proper sanitation, hygiene, and food safety practices are always adhered to.
- Collaborates cross-functionally with production, procurement, R&D, and other teams.
- Be present on the production floor and lead the QA team to execute successful new product launches from first test batch until full scale production.
- Sends test batches out for analytical testing, confirming that the product meets all regulatory requirements and accurately reflects the claims made on its packaging, ensuring consumer safety and brand integrity.

**Builds a strong plant quality team.**
- Lead and manage a team of quality assurance professionals ensuring accurate and effective training of personnel.
- Manages people and resources to meet regulatory requirements and expectations.
- Develop and deliver training programs on quality and food safety standards for employees.
- Directs and supervises employee’s work activities and monitors performance.
- Ensures open communication by guiding and developing cooperative relationships between plant and quality personnel.

**Facilitates customer interaction.**
- Maintains open communication with customers and regulatory personnel on quality issues, customer expectations and regulatory requirements.
- Manages the customer and regulatory expectations, helping to maintain strong partnerships and ensure long-term success for both the organization and stakeholders.
- Exceeds customer specifications and resolves any deviations to specifications.
- Supports communication on all concerns customers may have.

**Participates as a member of the Team.**
- Participates in the ongoing development, communication and implementation of team concepts, programs, and policies.
- Coordinates work to ensure best practices with all employees.
- Fosters strong cohesiveness regarding all key issues (i.e., direction, annual plan, budget, policy changes, etc.)
- Works with the team in a supportive, respectful manner to resolve issues and actively look for ways to reinforce actions needed and achieve constructive collaboration.

**Performs other duties as necessary in support of business objectives.**
- This position description is to guide the activities of the incumbent and is not to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describes all the work of the person in the role.

**Required Skills & Qualifications**:

- Bachelor’s degree in food science, Microbiology, or related field
- Minimum 5-6 years of experience in food quality assurance and safety
- Strong knowledge of food safety regulations, HACCP, GMP, and quality management systems
- Proven leadership and team management skills
- Excellent analytical, problem-solving, communication and interpersonal abilities
- Proficient in Microsoft Office and quality management software
- Experience with auditing, inspection processes, and risk assessment
- Knowledge of product development and manufacturing processes
- Commitment to continuous improvement and innovation

Pay: $78,087.00-$90,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour s

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