Team Leader, Restaurant/food Service
4 months ago
**Job Summary**
**Responsibilities**:
- Lead and supervise the Advisory Services team to ensure high-quality service delivery
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provide guidance and support to team members in resolving complex issues
- Collaborate with other departments to streamline processes and improve service efficiency
- Addresses guest issues that may arise; consults with management regarding complex issues.
Insures that cashiers follow cash handling procedures at all times.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
**Skills**:
- Proficient in food service operations, food handling, and food safety protocols
- Strong leadership skills with the ability to motivate and inspire team members
- Excellent communication and interpersonal abilities to interact effectively with clients and team members
- Knowledge of hospitality industry standards and best practices
- Experience in kitchen management, restaurant operations, or hotel services is a plus
**Job Types**: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
- Commission pay
- Tips
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 2 years (required)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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