QA Specialist
2 weeks ago
Job Location:
**Vaughan**
- State/Province:
**Ontario**
**_ The QA Specialist will be responsible for covering the geographic territories of Markham, Vaughan, and Peel Region._**
The **Quality Assurance Specialist **is responsible to provide quality audits and environment health and safety audits for the Eastern Ontario region. This includes health and safety, field, and documentation audits in accordance to Promark-Telecon standards. The QA Specialist is also responsible for supporting field and Supervisor staff in their region.
**RESPONSIBILITIES**:
- Perform audits of locates per Promark protocols for quality, individual performance, near-miss and damage monitoring and response
- Perform health and safety inspections
- Perform damage investigations to determine root cause and corrective action
- Generate audit, inspection and investigation reports
- Monitoring to ensure that corrective actions and work method adjustments are carried out by Locators
- Deliver seasonal and ad hoc training to operations staff
- Provide locate technical assistance to Locators - on-site and remotely
- Investigation and response to Bell Canada locate (billing) rejects via Bell Canada CMS
- Vacation coverage for the Supervisor
- On-call coverage (24/7) for emergency locates - including performance of locates - as required
- Acts as a change agent by inspiring and driving core company values such as; health and safety, experts in our line of business, and promoting team work.
- Maintains effective communication with our partners, including customers, suppliers, and subcontractors.
**REQUIREMENTS**:
- Minimum 5 years’ experience in the field of Damage Prevention.
- Must have a full "G" license, as well as a good driver's abstract and available to travel across Ontario.
- Confined Space Entry training an asset.
- Strong client relationship management skills.
- Excellent leadership and communication skills, both verbal and written.
- Ability to work in a fast paced environment and to manage multiple priorities and initiatives.
- Strong data analysis and the ability to translate data into conclusions.
- Excellent capacity to resolve operational issues.
- Strong planning and organizational skills.
**ABOUT TELECON GROUP
-
Insurance Quality Assurance Specialist
3 weeks ago
Vaughan, Canada CAA Club Group Full timePosition Details What you will do: The QA Specialist is a subject matter expert and possesses technical management: Lead the build and execution of the QA programs Perform quality and technical evaluations on technical insurance professionals Perform trend analysis, identify performance gaps and quality improvement opportunities Create and...
-
Insurance Quality Assurance Specialist
3 weeks ago
Vaughan, Canada CAA Club Group Full timePosition Details What you will do: The QA Specialist is a subject matter expert and possesses technical management: Lead the build and execution of the QA programs Perform quality and technical evaluations on technical insurance professionals Perform trend analysis, identify performance gaps and quality improvement opportunities Create and...
-
eCommerce Operations Specialist
2 weeks ago
Vaughan, Canada Tundra Technical Solutions Inc. Full timeeCommerce Operations SpecialistOverviewThe eCommerce Operations Specialist will play a key role in the digital transformation with our client. You will provide valuable support and UAT during the project build and launch, training and support for a wide range of users and manage day-to-day activities as well as managing ad hoc projects.The ideal candidate...
-
eCommerce Operations Specialist
2 weeks ago
Vaughan, Canada Tundra Technical Solutions Inc. Full timeeCommerce Operations SpecialistOverviewThe eCommerce Operations Specialist will play a key role in the digital transformation with our client. You will provide valuable support and UAT during the project build and launch, training and support for a wide range of users and manage day-to-day activities as well as managing ad hoc projects.The ideal candidate...
-
eCommerce Operations Specialist
2 weeks ago
Vaughan, ON, Canada Tundra Technical Solutions Inc. Full timeeCommerce Operations Specialist Overview The eCommerce Operations Specialist will play a key role in the digital transformation with our client. You will provide valuable support and UAT during the project build and launch, training and support for a wide range of users and manage day-to-day activities as well as managing ad hoc projects. The ideal...
-
Head of Delivery
3 weeks ago
Vaughan, Canada Futuretek Full timeJob Title: Head of Delivery - Gaming CompanyLocation: Concord, Ontario, Canada (In-Office Position)Company Overview:Join this dynamic and innovative gaming company that's passionate about creating immersive and cutting-edge gaming experiences where they offer culture of creativity, collaboration, and a commitment to pushing the boundaries of gaming. If...
-
Part-Time Programs Coordinator
2 weeks ago
Vaughan, ON, Canada TEEMA Full timeOur client is a leading global digital product development firm. Their focus is digital product engineering solutions for F500 companies and global brands.They specialize in building customized business apps that allow organizations and enterprises to improve their efficiency, collaboration and user experience. If you have a passion for innovation and are...
-
- Online Operations Coordinator
1 week ago
Vaughan, ON, Canada Tundra Technical Solutions Inc. Full timeeCommerce Operations Specialist Overview The eCommerce Operations Specialist will play a key role in the digital transformation with our client. You will provide valuable support and UAT during the project build and launch, training and support for a wide range of users and manage day-to-day activities as well as managing ad hoc projects. The ideal...
-
Locates Field Supervisor
7 days ago
Vaughan, Canada Promark-Telecon Full timeJob Location: **Vaughan** - State/Province: **Ontario** The Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field. As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to...
-
ITSM ServiceNow Administrator
3 weeks ago
Vaughan, Canada GFL Environmental Full timeThe ITSM ServiceNow Administrator is responsible for designing, developing, and deploying ServiceNow solutions. The ServiceNow Admin will be working with the various GFL Business units and the ITSM team to understand the requirements and develop elegant solutions that meet those needs. The ServiceNow Admin will be a key member of the ITSM team and must work...
-
Locates Field Supervisor
4 weeks ago
Vaughan, Canada Telecon Enterprise Full timeThe Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field.As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding principles...
-
Locates Field Supervisor
3 weeks ago
Vaughan, Canada Telecon Enterprise Full timeThe Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field.As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding principles...
-
Locates Field Supervisor
3 weeks ago
Vaughan, Canada Telecon Enterprise Full timeThe Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field.As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding principles...
-
Locates Field Supervisor
3 weeks ago
Vaughan, Canada Telecon Full timeEmplacement du poste: Vaughan État/Province: Ontario The Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field. As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to...
-
Locates Field Supervisor
4 weeks ago
Vaughan, ON, Canada Telecon Enterprise Full timeThe Locates Field Supervisor plays an important role in conducting investigations, coaching, and leading the Utility Locators in the field. As a member of the leadership team and an advocate for Health and Safety, the Locate Supervisor will work closely with the Management team and Field Operations to ensure that the company’s mission and guiding...