Snow School Scheduler
2 weeks ago
**Job Title**: Snow School Scheduler - Winter 22/23
**Location**: North Vancouver
**Department**: Snow School
**Reports to**: Manager, Snow School
**Role Status**: Full time/ Seasonal/Hourly. This position runs from October to the end of April.
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.
**Job Summary**:
Schedulers develop & maintain instructors’ hourly schedules in the manner that best enhances the experience of our guests & staff.
A great scheduler enjoys a challenge, using critical thinking to solve problems, & developing their abilities. A scheduler should be confident maintaining composure under pressure, versed in multi-tasking to anticipate what your team might need next.
A scheduler’s goal is to create & maintain relationships with a diverse multitude of people. You will find opportunity to develop your interpersonal & communication styles in this role. Proficient skill in computer programs, point of sale & data management experience are all vital assets to this position.
Job Responsibilities
- You’ll help deliver the ideal ratio of staff to allow programs to be successful with the guidance of program supervisors & leadership.
- Ensure an inventory of instructors to maximize both sales & efficiency
- Maintain cohesive, consistent communication between moving parts (mainly people) in our operation
- Be well engaged with our snow school team, when in uniform - you are an ambassador for safety & fun
- Adapt to varied work environment & pace - use your critical & creative thinking every day
- Use office time to learn, collaborate & anticipate what’s coming
- Maintain accurate employee information confidentially
- We thrive on team work, throughout the season you may be required to assist in other departments as needed
**Job Qualifications**:
- Strong interpersonal communication, a people person
- CSIA/CASI Certified Instructor is an asset
- Excellent time management & organization skills
- Knowledge of Grouse Mountain Snow School programs & offerings is an asset
- Strong computer skills, proficiency in Microsoft Office programs and Sirriusware.
- Ability to be engaged with a diverse team, pivot to make decisions and work independently
- Be fluent in all aspects of the English language (spoken and written)
- Ability to maintain composed & confident under pressure
- Required to complete a satisfactory criminal record check
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