Supervisor, Residence Admissions

5 days ago

Mississauga, Canada University of Toronto Full time

**Date Posted**:01/24/2024
**Req ID**: 35716
**Faculty/Division**: UofT Mississauga
**Department**: UTM:Student Housing & Residence Life
**Campus**: University of Toronto Mississauga (UTM)
**Position Number**: 00055986

**Description**:
**About us**:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of humanpotential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning anddiscovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside theMissinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those whowant to learn more about us and to be part of what we do.

**Your opportunity**:
Student Housing and Residence Life (SHRL) is a vibrant, fast-moving department within Student Affairs at UTM and we are looking for a thoughtful, focused Student Housing and Residence Life leader to be our Supervisor, Residence Admissions. If you thrive knowing you are guiding a team of professionals fully committed to supporting the student experience at the highest level through areas such as admissions, occupancy and placement, and policy and procedures then this may be your next role.

**Your responsibilities will include**:

- Analyzing administrative processes and procedures and recommending changes for improvement
- Monitoring service level agreements to ensure adherence
- Overseeing the data collection and analysis processes
- Producing complex statistical information

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum five years related experience, with at least 3 years' experience working in a post-secondary residence environment.
- Experience supervising staff appointed and/or casual employees.
- Experience with theOntario Residential Tenancies Act, including knowledge of post-secondary education institution exemptions.
- Experience with StarRez and Microsoft Office.
- Demonstrated ability to work independently, create sound and efficient administrative processes and build collaborative working relationships.
- Demonstrated problem solving skills, and the ability to manage competing priorities in a busy environment.
- Expert spreadsheet skills required, including the ability to use advanced functions and formulas.
- Excellent customer service skills in providing detailed information and support to various stakeholders
- Knowledge of the university’s procedures as they relate to the Freedom of Information and Privacy Act (FIPPA) and management of confidential student information
- Ability to identify trends in occupancy management and identify influencing factors.

**To be successful in this role you will be**:

- Adaptable
- Diplomatic
- Efficient
- Organized
- Problem solver
- Self-directed
- Team player

**Closing Date**: 02/02/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Monday to Friday 8:45am to 5:00pm
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services
**Recruiter**: Jessica Halteh

**Lived Experience Statement**

**This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the **University of Toronto’s Alternative Work Arrangements Guideline

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