Service Coordinator

2 weeks ago


Vancouver, Canada Birds Nest Properties Full time

Birds Nest Properties is a boutique property management brokerage in Vancouver, Canada.

We are looking for a Service Coordinator to join our passionate and organized team in a fast-paced work environment. This is an exciting opportunity to grow with a customer-focused and technology-forward property management company.

As a Service Coordinator, your scope of work will include but not limited to:

- Respond to incoming requests, coordinate and book service appointments with 3rd party service providers, tenants and owners
- Follow up on existing repair tickets and check the status on repair orders, deliveries and installations
- Create repairs tickets based on property repairs and yearly maintenance, taking into account property history
- Creating Deficiency tickets for 1-Year Warranty items with Developers
- Provide troubleshooting for tenant issues that may not require attention
- Providing administration support for Insurance Claims
- Coordinate and organize invoices for Accounting Department
- Strong customer service, attention to detail, communication, time management and organization skills
- Ability to problem solve and control tenant/owner situations
- Ability to work in tight deadlines, multitask, establish priorities and work and think independently
- Can work in a Team and Independent setting
- Fluent in written and spoken English
- Property Management, Real Estate, and Service Centre experience is an advantage, but not a requirement

Remuneration:

- Compensation will be commensurate with experience and qualifications
- Medical and dental benefits after first 3 months

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 2 years (preferred)
- Property management: 2 years (preferred)

Work Location: One location


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